Care Coordinator Lifemark Health Group
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources.
This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.
The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.
Location : 9332 Southfort Drive, Fort Saskatchewan, AB
Primary Responsibilities
- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
- Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
- Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
- Coordinate scheduling of patient appointments and maintain the patient’s medical record
- Collect payment at time of service
- Track coverage for all funding streams to ensure approval
- Complete data entry and billing
- Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
- Provide administrative support to the Care Coordinator Manager and Clinic Director
Qualifications & Core Competencies
- High School Diploma, G.E.D. or equivalent
- Excellent customer service skills and telephone etiquette
- High degree of organizational skills and ability to prioritize and multi-task
- Excellent communication (verbal / written) and interpersonal skills
- Strong computer and data entry skills
- Flexible and adaptable to change
- Experience in a Physiotherapy clinic an asset
Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Apply Today! Visit for more information!
Care Coordinator
Care Coordinator – Lifemark Health Group. The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments. Provide administrative support to the Care Coordinator Manager and Clinic...
Care Coordinator (Night & Evenings)
Taking care of others also means taking care of our team. Work experience in the healthcare system and/or working night shifts (an asset) . ...
Child Care Funding Coordinator
Develop, implement, and monitor policies and procedures for various grants under the Alberta Child Care Grant Funding Program to ensure continuous program improvement. Identify system issues (Child Care Information System, Access tracking database) and make recommendations for improvement. ...
Care Coordinator
As a Care Coordinator within our Edmonton office, your focus will be on ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans. You’ll be part of a team of Care Coordinators working diligently ...
Care Coordinator
Care Coordinator – Lifemark Health Group. The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments. Provide administrative support to the Care Coordinator Manager and Clinic...
Care Coordinator
Taking care of others also means taking care of our team. Helping the patient navigate our platform and the public and private health care system . A passion for health, quality of care and improving team processes and understanding . ...
Construction Coordinator
Assist the construction manager in the development of project management documents such as project budgets, project schedules, scope statements and project plans. Assist the project manager in the administration of project management documents such as subtrade contracts, project schedules, purchase/...
Sr. Marketing Manager, Food & Beverage/Cosmetics & Personal Care
Marketing Manager is responsible for managing the Americas content team and will work closely with Americas field marketing. ...
Marketing Coordinator
Knowledge of traditional and digital marketing, content marketing, and social media marketing. The group is currently looking for a Marketing Coordinator to join their team in. The marketing coordinator must be an organized multitasker, able to handle many diverse projects simultaneously and meet ti...
Project Coordinator - Electric Motor Manufacturing (Part Time - Korean Speaking)
Undergraduate degree in Engineering or related field, and 2- 3 years’ experience as a Project Coordinator or similar position (Project Analyst, Project Administrator) or other qualifying related experience, or the equivalent combination of education and experience. The Project Coordinator is require...