Desktop Support Technician - Junior (CAN)ObjectWin Technology • Markham, York Region, CA
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Desktop Support Technician - Junior (CAN)
ObjectWin Technology • Markham, York Region, CA
10 days ago
Job type
- Full-time
Job descriptionProvide first-level IT support to in-person clients. Help set up devices and mobile accessories. Communicate status updates with internal clients. Ensure that requests are being prioritized and closed in a timely manner. Work alongside a senior IT Technician who can help with escalations and provide guidance to advance your IT support knowledge. Basic understanding of Windows troubleshooting. Familiarity with Android / iOS environments. Customer-oriented mindset. Ability to take clear notes and capture problems correctly. A general understanding of macOS is a plus but not required. Familiarity with PowerShell or command line interface (CLI). CompTIA A+ certification. Prior customer service experience. Familiarity with networking concepts (DNS, LAN, WAN). Candidates with an interest in technology and experience working in a customer-facing role. Individuals who can patiently take the time to understand an issue to properly document it. Someone who can comfortably navigate a PC to perform basic troubleshooting. Juniors or seniors pursuing a degree related to technology such as Management Information Systems, Business Technology Management, or Information Technology.
Max Bill Rate
- / hr
Location : Onsite, Markham.
What You’ll Be Doing :
Key Qualifications :
What Would Set You Apart :
Who We’re Looking For :
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Desktop Support • Markham, York Region, CA
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