Desktop Support Technician - Junior (CAN)ObjectWin Technology • Markham, York Region, CA
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Desktop Support Technician - Junior (CAN)
ObjectWin Technology • Markham, York Region, CA
Il y a 11 jours
Type de contrat
Temps plein
Description de poste
Max Bill Rate
/ hr
Location : Onsite, Markham.
What You’ll Be Doing :
Provide first-level IT support to in-person clients.
Help set up devices and mobile accessories.
Communicate status updates with internal clients.
Ensure that requests are being prioritized and closed in a timely manner.
Work alongside a senior IT Technician who can help with escalations and provide guidance to advance your IT support knowledge.
Key Qualifications :
Basic understanding of Windows troubleshooting.
Familiarity with Android / iOS environments.
Customer-oriented mindset.
Ability to take clear notes and capture problems correctly.
A general understanding of macOS is a plus but not required.
What Would Set You Apart :
Familiarity with PowerShell or command line interface (CLI).
CompTIA A+ certification.
Prior customer service experience.
Familiarity with networking concepts (DNS, LAN, WAN).
Who We’re Looking For :
Candidates with an interest in technology and experience working in a customer-facing role.
Individuals who can patiently take the time to understand an issue to properly document it.
Someone who can comfortably navigate a PC to perform basic troubleshooting.
Juniors or seniors pursuing a degree related to technology such as Management Information Systems, Business Technology Management, or Information Technology.
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Desktop Support • Markham, York Region, CA
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