Are you a Business Systems Analyst - ITIL / ITSM looking for a new opportunity?
Are you looking for a new contract opportunity?
We are pleased to offer you a new contract opportunity for you to consider : Business Systems Analyst - ITIL / ITSM
- Start : ASAP
- Estimated length : 3 months
- Location : Winnipeg
- Remote role
Advantages
You will have an opportunity to work with a leading employer in the local market.
Responsibilities
Works closely with business and technology stakeholders to understand needs, assist with forward planning of their assigned business domain, and deliver high quality application solutions in order to satisfy those business needsAssumes development responsibility for both complex and large assignments, may act as project manager, and may engage in programming activities where deemed appropriate, based on scope and complexityApply the systems development methodology and standards to ensure effective solution design, development, testing and implementation are completed in partnership with the business and ITSWorking with stakeholders, create system design proposals that ensure efficiency, compatibility and interoperability of the proposed solutionTranslate business requirements and conceptual designs into well-designed and documented software component specificationsApply Enterprise Architecture principles, standards, and methodology to ensure effective solution designExhibit and establish a culture of quality solution design and developmentExplain assumptions and methodologies and simplify complex concepts for non-technical usersArticulate pros and cons of an action in a clear mannerReview and critique solution / software designs proposed by other systems analysts and developersDocument solution designs using a variety of modeling and diagramming techniques such as data flow diagrams, data models, flow charts, entity relationship diagramsParticipate in software development and testing as requiredUse advanced troubleshooting, problem solving and root cause analysis skills to resolve defects, incidents and problemsDocument investigation results, including causes of errors and solutions providedPrepare estimates of time and resources required to analyze proposed changes to software and to analyze the root cause of operational problemsOversee Application Services team members to ensure successful quality and delivery of project assignmentsAccurately report project and / or development status to stakeholders and managementMaintain product roadmap for technology / solution domainAnalyze business and technical designs to thoroughly identify testing requirementsWork with stakeholders to ensure test strategies, plans, conditions and cases meet requirementsLead and participate in all phases of solution testing as requiredAdminister critical analysis of test results and deliver solutions for problem areasDevelop low risk procedures for converting to and implementing new software and solutionsAssist with end user training on application solutions deliveredBe aware of current and developing trends in systems and business analysis, relevant technologies, systems development methodologies and best practicesConduct research on hardware and software products to justify recommendations and to support technology solution purchasing effortsQualifications
Required Experience and Skills :
Completion of a recognized degree or diploma in an IT related discipline or an equivalent combination of education, certification and experienceA minimum of 10 (ten) years of IT industry experience., including software development and implementation with the previous six years demonstrating proficiency in analyzing and designing application solutions of increasing complexityActive membership in International Institute of Business Analysis (IIBA)Knowledge and experience with the Business Analysis knowledge areas : Business Analysis Planning and Monitoring, Elicitation, Requirements Management and Communication, Enterprise Analysis, Requirements Analysis, and Solution Assessment and ValidationFormal training in Systems Analysis and Design, a variety of programming languages, development methods and practices, relational databases, and operating systemsKnowledge and experience with the Business Analysis knowledge areas : Business Analysis Planning and Monitoring, Elicitation, Requirements Management and Communication, Enterprise Analysis, Requirements Analysis, and Solution Assessment and ValidationDemonstrated ability to analyze and solve problems, understand business principles and practices, communicate effectively, facilitate and negotiateMust have strong track record in analysis and solution design, demonstrated leadership skills, ability to balance multiple competing priorities, excellent communication, organization, technical, and problem solving skillsThe ability to work and lead in a team environmentMust have subject matter expertise in at least one of the following areas / industries : Gaming, Retail and / or Distribution industries, ERP systems, Business Analytics, Financial or Human Resources functionsWorking knowledge of ITSM / ITIL (including service design and service level management)Working knowledge of SOA principlesPlan and lead business analysis workManage requirements lifecycleElicit / gather various types of requirements from stakeholders (including business and IT)Assess detailed technical informationAnalyze complex problems and recommend solutionsArticulate both functional and non-functional requirements (including availability, reliability, maintainability, security, service level requirements, etc.)Document requirements in appropriate formatsCommunicate requirements to various stakeholders, including business and IT leaders / subject matter expertsEvaluate business and IT solutions (including solution fit, quality, and solution sustainment impacts)Assets
University degree in Business or Computer ScienceBusiness analysis certification such as IIBA CBAP (Certified Business Analysis Professional) or CCBA (Certified Computer Business Analyst)ITIL CertificationExperience working in an agile development environmentTraining in project management, data modeling and software quality assurance methodsPrevious experience in web content management systems, web site / application development, web service development, enterprise service bus, ETL development, Cognos BI tools, JD Edwards, Lawson, HPSM and Teradata developmentSummary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!
Randstad Technologies Group
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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
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