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Program Specialist (2992)
Program Specialist (2992)NAIT (Northern Alberta Institute of Technology) • Edmonton, Division No. 11, CA
Program Specialist (2992)

Program Specialist (2992)

NAIT (Northern Alberta Institute of Technology) • Edmonton, Division No. 11, CA
4 days ago
Job type
  • Temporary
Job description

Program Specialist (2992)

Location : Edmonton, Alberta, Canada

This is a temporary position ending on or before January 30, 2027, with the possibility of extension. We are looking for a Program Specialist to provide individualized academic progression guidance and coaching supports to students in the JR Shaw School of Business (JRSSB). Program Specialists focus on holistically supporting and empowering students as they work towards achieving their educational goals.

Key Responsibilities

  • Provide individualized, context‑appropriate program‑specific guidance / coaching to students (prospective, current, and returning) to support their academic progression.
  • Provide transactional supports, case management of at‑risk students, and appropriate referrals.
  • Assist students in navigating electronic and other resources.
  • Actively contribute to the enhancement of JRSSB’s student‑facing services and business processes.
  • Report activities.
  • Facilitate outcome‑based information sessions and / or workshops.
  • Collaborate with programs and services at NAIT to facilitate positive student experiences.
  • Maintain student records.

Skills & Abilities

  • Strong understanding of the theoretical framework of student‑centered developmental advising.
  • Ability to handle inquiries from students, staff, external agencies, and the public with respect, confidence, and tact.
  • Effective listening, emotional intelligence, and the ability to build rapport across diverse groups.
  • Skilled in navigating complex situations with sound judgment and diplomacy.
  • Ability to prioritize tasks, manage time effectively, and maintain structure in a dynamic environment.
  • Proven ability to work as a team member and foster collaborative working relationships.
  • Comfortable embracing change and navigating evolving processes and environments.
  • Ability to learn and use relevant software and systems to support service delivery.
  • Qualifications

  • Bachelor’s Degree in a related field required.
  • 3 years of related experience.
  • Experience with advising on programs offered in the JR Shaw School of Business will be considered an asset.
  • Equivalent combinations of completed post‑secondary education and related advising experience may be considered.
  • Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services (WES), International Qualifications Assessment Service (IQAS) or the Comparative Education Services (CES).

    Remuneration : $57,314.92 - $76,022.18 annually, plus a comprehensive benefits package. (Classification – Student Advisor II).

    This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement.

    Please submit a resume and cover letter to be considered for this opportunity.

    About NAIT

    We are known as one of Alberta’s top employers. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability. NAIT supports a flexible work environment, enabling staff to request approval for on‑campus, off‑site, or hybrid work arrangements based on the nature of the role. Remote positions require employees to reside within Canada.

    NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB) and our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any accommodations, please connect with us at careers@nait.ca.

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    Program Specialist • Edmonton, Division No. 11, CA

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