Service Technician - Milwaukee Tool

Description

Location : Edmonton, AB

Working inside a Factory Service Center, this position is responsible for repairing different types of portable power tools within the Milwaukee brand.

The position requires an individual to be able to follow a standardized repair process which would include the diagnosing / troubleshooting of the tool failure, identifying a solution and repairing the product.

Set in a team environment, the position is fast paced and challenging where a successful candidate would need to possess strong time management skills, able to complete tasks correctly in a timely manner and work efficiently to produce results.

On-the-job training is provided on more specialized products along with competitive wage and incentives tied to performance.

What You Will Do

Deliver best-in-class service to our customers

Logging in tools, assessing, and repairing tools

Follow standardize repair process

Prioritize in-branch repairs

Conduct warranty assessments and instant tool replacements

Meet productivity targets

Provide support to different departments and roles

Continuously develop and maintain a strong product knowledge

Other duties as required

What You Will Bring

High school diploma or equivalent

Must possess mechanical aptitude and demonstrate repair experience

Strong computer skills

Highly organized and strong communication skills

Team-oriented and be capable of working independently

Overtime can be expected during busy times

Result focused, goal driven, and deliver results from an individual and team perspective

What you Will Get

Competitive Base Salary and Bonus Structure

Health Benefits Coverage, including Vision Care, Dental Care,

$500 yearly renewing Wellness Program,

Registered Retirement Savings Plan with Employer Matching Contributions

And much, much more

About TTI Canada

TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and floorcare products, as well as hand tools and accessories.

Our industry-leading Milwaukee brand offers innovative heavy-duty power tools, accessories, and hand tools that are transforming how we work by delivering quality products with exceptional durability.

Our dedication to company-wide innovation has led to our cordless leadership position across all product categories. We are fast, nimble and aggressive, constantly striving to raise the bar in everything we set out to do, and actively encouraging those qualities in every one of our employees.

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage.

We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team.

We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.