Intermediate Adjuster (Commercial Auto & Cargo)

Out-of-Scope

Permanent, Full-Time

Location : Edmonton or Calgary. This role is eligible for hybrid – this means you’ll have the flexibility of working from home and in the office (Edmonton / Calgary), on a scheduled rotation once training requirements have been met. Until then, the successful incumbent will be expected to work on-site, full-time.

Pay Ran ge : : $65,456- $88,351

Apply By : February 1, 2026

General Accountability

Responsible for investigating, evaluating and settling moderately complex commercial auto and cargo insurance claims for SGI CANADA (Alberta). Collects, reviews and analyzes claims information to determine vehicle or cargo damage and values; interprets applicable acts, regulations and policy coverages; and negotiates claims settlements.

Key Accountabilities

Note : This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

Claims Investigation and Adjusting

• Conducts interviews to establish and adjust reserves for more moderately complex claim files.
• Ensures required forms and documents are completed and maintain claim records and files in accordance with corporate standards and provincial regulations.
• Engages appropriate expertise when needed to assess risk and coverage application as per company guidelines.
• Evaluates and processes requests for payments from multiple vendors.
• Responds to inquiries for challenging claims and advance to appropriate company representatives where added authority or input is required.
• Determines recovery opportunities for salvage and subrogation.
• Provides training, coaching and work review assistance to less senior employees.
• Seeks guidance and review of complex issues arising through claims handling and offers suggestions for equitable resolution.
• Completes large loss reporting on claim files where required.

Customer Experience

Relationship Management

Leadership

Corporate Management

Education & Experience

Knowledge, Skills and Abilities

Behavioural Competencies

Leader Level 2 - Applies (Self & Others)

Accountability - Goes Beyond Basic Expectations to Implement Customer / Partner Focused Solutions

Business Acumen - Applies Business Fundamentals and Thinks in Future-Oriented Terms

Change Agility - Is Nimble; Shifts Gears Quickly and Comfortably

Leadership - Leads Self and Others

Pay Range : $65,456.00 - $88,351.00

Posting Close Date : February 1, 2026

As you prepare to submit your application, and cover letter if applicable, please highlight the achievements that demonstrate why you're a great candidate for this role.

#J-18808-Ljbffr