Field Service Technician
Akkodis is seeking a Field Service Technician for a Contract position with a client located in Winkler, Manitoba. Ideally, we are looking for applicants for an experienced deskside support tech who can work independently and within a deskside support team.
Tech will be resolving Remedy tickets for operating system and application support, as well as installations, adds, moves, & changes.
Tech must have a working knowledge of desktop / laptop hardware, software support, print drivers, and basic application support.
Position : Field Service Technician
Location : Winkler, Manitoba (On-Site)
Job Description :
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems.
Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Determines and recommends which products or services best fit the customers' needs. May require an associate's degree or its equivalent.
Requires at least 3 to 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Works under general supervision.
A certain degree of creativity and latitude is required.
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