HOW YOU SHOW UP
You are an authentic and genuine individual guided by our culture and mission. You are the face of the store and with this you curate a welcoming and caring experience for our customers. You embody the Indigo Experience by sparking inspiration through reading and enriching our booklovers lives with stories. As a Customer Experience Representative (CER) you are a part of a diverse team who encourages each other everyday to approach our roles with kindness and care.
The holidays can be a stressful and difficult time for some and as a customer service expert dealing with hundreds of people a week you are someone who comes to work with compassion patience and empathy while maintaining a fun-loving energy.
WHAT YOULL DO
Qualifications :
WHO YOU ARE (AKA OUR DREAM TEAM PLAYER!)
Bonus points if you can recite the alphabet backwards while gift-wrapping a book with one hand! (Just kidding but we do love a good party trick!)
Additional Information :
At Indigo we are committed to our communities our customers and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer which highly values your diverse backgrounds experiences and perspectives. We believe that you in all your uniqueness belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black Indigenous a person of colour LGBTQ2 and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at if you require an accommodation at any time during the recruitment process.
WELCOME HOME
Wage : Hourly $17.40
Remote Work : No
Employment Type : Contract
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Experience : years
Vacancy : 1
Customer Experience Representative • Courtenay, British Columbia, Canada