Yard / Warehouse Manager

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Job Description

As a Yard / Warehouse Manager, you will be embedded within the retail environment and require close collaboration with store leadership, warehouse teams, and customer service to drive operational efficiency and enhance the overall shopping experience. Your leadership will directly impact customer satisfaction, sales performance, and the store's reputation for reliable service.

Responsibilities

• Lead the department by setting the example in safety, customer service, and visual merchandising standards
• Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets
• Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed
• Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities
• Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture
• Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment

Qualifications

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and is a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group, which ensures our great product selection and pricing.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Management and Manufacturing | Industries : Retail

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