Technical Support Clerk

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Posting Number : 2025-0412

Posting Type : Internal & External

Posting Period : Monday, December 15, 2025 at 8 : 30 a.m. to Friday, December 19, 2025 at 4 : 30 p.m.

Department : Information Technology

Union : CUPE Local 543

Position Status : Temporary Full-Time

Job Code : 543048

Grade / Class : 0.09

Number of Positions : 1

Rate of Pay : $27.05 - $31.86 per hour

Hours of Work per Week : 37.5 hours

Shift Work Required : No

Duties and Responsibilities

• Perform clerical and administrative duties for the department including answering and logging telephone calls / inquiries, providing statistical reports, maintaining a record of resolutions in a database and following up on outstanding calls, contacting vendors for invoice issues, receiving shipments of hardware and software and maintaining a log of outstanding shipments;
• Website and Dashboard content editing;
• Reconcile departmental cellular telephone billing and collect for personal use;
• Update and maintain weekly payroll forms and documentation, use PeopleSoft Financials and complete database updates, perform duties of Absence Coordinator in accordance with corporate procedures which includes all tasks related to employee’s sick leave, vacation, leave of absences and banked overtime, process gross pay for hourly and salary employees;
• Perform a variety of tasks related to accounts payable, accounts receivable and purchasing including processing invoices and purchase requisitions in PeopleSoft, completing cash deposits, completing journal entries, processing interdepartmental billing, business expense vouchers and deposits;
• Coordinate travel arrangements and reservations and process travel advances and expenses;
• Process and distribute internal and external mail; provide backup support to the Administrative Assistant / Secretary;
• Perform Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program;
• Perform other related duties as required.

Qualifications

Physical Demands

The physical demands analysis associated with this job indicates a sedentary level of work.

Additional Information

Accessibility and Accommodation

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and / or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and / or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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