Technical Product Manager

Job Description

Job Description

Job Title : Technical Product Manager

Job Category : Exempt

Department : Technology

Company URL : matters

About the Role

At Real Matters, great ideas have a way of becoming great products very quickly. As a Technical Product Manager, you become an expert of our platform and effectively turn great ideas into awesome products.

You are the kind of person who is seeking a position that is focused, creative, dynamic and take ownership & pride in all that you do.

The successful candidate will be responsible for gathering and prioritizing product requirements, technical specifications, and working closely with cross-disciplinary staff to execute the delivery of platform enhancements and ensure goals are met.

You are an excellent communicator and have a proven ability to lead and launch web-based products & services.

Responsibilities

• Collaborate with internal business units to understand business goals & objectives
• Facilitate various meetings with business units and internal teams to prioritize and solution requirements
• Generate product delivery plans in concert with project managers and internal stakeholders that consider relevant customer requirements and future initiatives
• Define and document technical product requirements for platform features
• Focus on technical product excellence almost as much as process excellence and can play a major role in design brainstorming and data driven product decisions, hands on
• Proactively identify and resolve both strategic and tactical issues that may impair the team’s ability to meet goals
• Serve as the Technical Product owner on Agile / SCRUM development teams, managing the product backlog, including prioritization and management of solutions
• Compile and analyze data to evaluate success, challenges and opportunities at many different levels, as well as ensuring the enablement of success metrics for the future
• Provide input to functional teams on resource negotiation, managing workload, and setting schedule
• Understand and explain from a technical perspective existing functionality, as well as future requirements, related to the product(s) / features
• Conduct competitive analysis relative to feature sets, underlying technology, product workflow, usability, etc. to establish differentiation and feature / benefit statements
• Provide written status reports to senior management regarding project status, task, and issues / risks
• Communicate with clients and provide them with status updates on current projects and related aspects
• Support the Technical Operations team to triage & troubleshoot production concerns
• Participate in the deployment process of new software releases
• Contribute to a team culture of ownership, accountability, respect, and partnership
• Have the technical chops to keep up with a fast-paced discussion about system architecture

Skills and Expertise

• Undergraduate degree or equivalent, Computer Science degree preferred
• 4+ years managing, defining and building SaaS based products
• 4+ years of technical experience, ideally as a Technical / System Business Analyst
• Product management or equivalent experience, with a track record of delivering web-based products & services
• Technical knowledge in the areas of SaaS based systems, preferably transaction platforms, web service protocols (REST, SOAP), databases (MySQL), database UI tools, and various communication protocols
• Fluent in Agile development practices
• Ability to understand technical architecture of complex and scalable web applications
• Passion for designing simple, intuitive user experiences
• Must be comfortable and experienced with influencing and negotiating for priorities with senior leadership as well as technical teams
• Strong communication, client facing and presentation skills using PowerPoint & BI tools (e.g. Looker)
• Able to effectively manage clients and their expectations, including working under pressure to meet deadlines
• Proficient in Excel, Visio, PowerPoint
• Mortgage appraisal background an asset
• Certified Scrum Product Owner an asset
• Knowledge of : XML formats, MISMO an asset
• Strong project management experience and user an asset
• A problem solver. You love seeing the world through someone else's eyes to help them out.
• A confident communicator. You shine whether on a Teams call, slack, or via email to best relay solutions.
• Well-versed. You can take on a new challenge every day because of your thirst for problem-solving.
• Empathetic. You have a knack for stepping into someone else's shoes and seeing the world through their eyes.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job.

They are not intended to be an exhaustive list of responsibilities, duties, and skills required.

About Real Matters

Real Matters is a leading network management services provider for the mortgage lending and insurance industries. Real Matters’ platform combines its proprietary technology and network management capabilities with tens of thousands of independent qualified field professionals to create an efficient marketplace for the provision of mortgage lending and insurance industry services.

Our clients include top 100 mortgage lenders in the U.S. and some of the largest banks and insurance companies in North America.

We are a leading independent provider of residential real estate appraisals to the mortgage market and a leading independent provider of title services in the U.

S. Headquartered in Markham (ON), Real Matters has principal offices in Buffalo (NY) and Middletown (RI). Real Matters is listed on the Toronto Stock Exchange under the symbol REAL.

For more information, visit .

Equal Opportunity Employer

Real Matters is an equal opportunity employer; applicants are considered for all roles without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or any other status protected by appropriate law.

All employment is decided based on qualifications, merit, and business need. Please advise us at any point during the recruitment and selection process if you require accommodation.

Real Matters is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.