Senior Professional Technical Recruiter at Apex Systems
Duration : 1 year contract (Possible extension / conversion to Perm)
Location : Prince George, BC (Onsite)
Key Service Scope :
- Product Skill Set : PowerEdge XE Server
- OSE works at the direction of the DT Field Services Leader for the supported site.
- Provider OSE will provide troubleshooting, repair, parts ordering, preventative maintenance and installation of Dell product located at Customer Site.
- Triage issues with direction from Dell Support
- Execute plan of action from Dell Domain Engineer / L3
- Document POA Results, logs and service reports (Parts numbers / PPID of old / new parts replaced) to Dell via case email
- Reseating parts, swap or replace parts
- Server Testing and validation (running diagnostics, capturing and uploading logs)
- Upgrading Firmware as needed
- Parts locker management, manage inbound and outbound parts
- Spare parts management, separate from parts locker
- Return of defective part or unused part back to Dell Parts Return
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology, Consulting, and Customer ServiceIT Services and IT Consulting, IT System Training and Support, and Technology, Information and MediaReferrals increase your chances of interviewing at Apex Systems by 2x
#J-18808-Ljbffr