Infra Tech Support Practitioner- M365

ARE YOU READY to step up and take your technology expertise to the next level

There is never a typical day at Accenture, but that's why we love it here! This is an extraordinary chance to begin a rewarding career at Accenture Technology.

Immersed in a digitally-compassionate and innovation-led environment, here is where you can help top clients shift to the New using leading-edge technologies on the most ground-breaking projects imaginable.

Immerse yourself in a supportive ecosystem that values your individuality and encourages you to innovate, ideate and disrupt.

We recognize that it's the diversity of our people that makes us stronger, smarter and more effective as a team.

We are : Accenture Cloud First - Infrastructure Engineering

Accenture is a leader in cloud transformations working with AWS, Azure, Google, and private clouds such as VMWare. The formation of Accenture Cloud First, with a $3 billion investment over three years, demonstrates our commitment to deliver greater value to our clients when they need it most.

Our Cloud First multi-service group of more than 70,000 cloud professionals delivers a full stack of integrated cloud capabilities across data, edge, integrated infrastructure and applications, deep ecosystem skills, culture of change along with a deep industry expertise to shape, move, build and operate our clients' businesses in the cloud.

To accelerate our clients' transformation leveraging cloud, we combine world-class learning and talent development expertise;

deep experience in cloud change management; and cloud-ready operating models with a commitment to responsible business by design - with security, data privacy, responsible use of artificial intelligence, sustainability and ethics and compliance built into the fundamental changes Accenture helps companies achieve.

Our services cover the full spectrum of client needs, from strategy to service management, device-to-cloud networks, workplace solutions, and more.

Today, more than ever, companies need to operate and compete at an unprecedented speed and scale as industries are reshaping beneath them.

This means innovating faster, creating new revenue streams, deriving more insights from data - and from the edge - and interacting differently with their customers, partners, and employees.

Choose Accenture and make delivering this kind of innovative work part of your extraordinary career.

The work :

Accenture's Cloud First Infrastructure Engineering professionals partner with our clients to advise, create, and deploy end-to-end infrastructure transformation solutions, enabling business innovation.

These solutions are the backbone of driving IT-enabled differentiation. IE professionals are grounded in New-IT with an expertise in one or more of our core practice areas : Digital Workplace, Network Technology, Service Management, Hybrid Cloud, Public Cloud, and traditional Data Center.

Key Responsibilities :

• Resolving incidents and fulfilling M365 requests.
• Assisting other technical teams for M365 / Entra ID related requests.
• Performing after hours technical changes or maintenance.
• Managing and administering Microsoft Exchange Online i.e. Rooms, Resources, Calendars, Scheduling, mail flow, Distribution lists, Shared mailboxes, authentication accounts, delegation
• Administering SharePoint including creation of sites, resolving incidents and fulfilling SharePoint requests; managing and ensuring availability of SharePoint platform and if required, coordinating with vendor.
• Administering Dynamics 365 CRM platform including creation of environments and portals.

Qualifications :

• 3-5 years of experience managing and administering Microsoft Exchange Online, Dynamics 365 CRM platform and SharePoint
• Experience with Microsoft Entra ID / Azure AD / Active Directory and administering Teams
• Experience using, authoring and debugging PowerShell scripts
• Security Clearance OR ability to obtain Canadian Secret Security Clearance is a must
• Bachelor's degree / Diploma or Equivalent.
• English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada.

Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired in British Columbia as set forth below.

Information on benefits is here.

Role Location Annual Salary Range

British Columbia $67,000 to $99,399

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Our Commitment to Inclusion & Diversity

At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute.

Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages.

We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.

If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.

Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at redacted , send us an email or speak with your recruiter.

Other Employment Statements

It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.

Job candidates are not required to disclose any offence for which a pardon has been granted.