Coordinator, Customer ServiceCENTURA • Rivière-Des-Prairies Southwest, ca
Coordinator, Customer Service
CENTURA • Rivière-Des-Prairies Southwest, ca
14 hours ago
Job type
- Full-time
Job descriptionRespond to calls and emails from our commercial customers wishing to order material for their construction projects; Enter quotes and customer orders into the system, modifying them as needed; Perform a close follow-up of orders; Provide end-of-project documents on our products; Analyze customer needs in order to recommend the appropriate products; Work in partnership with the sales and credit departments; Know how to manage a large flow of calls and emails while ensuring the necessary follow-ups; Have accumulated 1 to 2 years of relevant experience in customer services; Fluency in French and English (to support and collaborate with English-speaking customers and stakeholders); Intermediate knowledge of the Office Suite;
WORKING CONDITIONS
- Competitive salary;
- Comprehensive group insurance program paid 100% by the employer;
- Group RRSP with employer contribution;
- Free parking and public transportation nearby;
- Full gym;
Social committee, employee discounts.
TASKS AND RESPONSIBILITIES
Ensure adequate communication with other departments to provide high quality customer service.
REQUIREMENTS AND SKILLS
Knowledge of Epicor's P21 software, an asset.
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Service Coordinator • Rivière-Des-Prairies Southwest, ca
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