Frontline IT Help Desk Technician : Rapid User Support

An established industry player seeks a Help Desk Technician to provide exceptional support for end users. This role involves troubleshooting hardware and software issues, documenting solutions, and ensuring a seamless operation of IT services. You will engage with users through various channels, applying your strong communication skills in both English and French. The ideal candidate will possess a college diploma or equivalent experience, along with ITIL v3 certification. Join a dynamic team where your contributions will enhance user experience and drive operational efficiency in a collaborative environment. If you are passionate about technology and user support, this opportunity is perfect for you.

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