Facilities Specialist - Workplace Services Professional

Job Type: Permanent
Work Model: On-site
Reference code: 127329
Primary Location: Vancouver, BC
All Available Locations: Vancouver, BC

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Experience a firm where wellness matters.
• Build a network of colleagues for life
• Be expected to share your ideas and to make them a reality.

Are you looking to lead and inspire professionals to work to their highest capabilities and foster teamwork? Read below!

What will your typical day look like?

As the facilities specialist you will be responsible for the physical space of the Vancouver office. You will work alongside other workplace services professionals to ensure our office delivers to the needs of our staff and our clients. A day could include landlord relations, vendor management, investigating a security concern, creating and rolling out new operations procedures, or anything else that may come up!

Key Responsibilities:
Management, Asset & Vendor Services
• Reactive maintenance – assess/address, report, schedule, coordinate, remit.
• Preventative maintenance – coordinates scheduling, invoice submission & payment, escalate & coordinate additional services/parts as recommended.
• Source new vendors & materials based on issue.
• Budget – input/track maintenance expenses & FY calendar.
• Major incidents & project-based R&M; manage schedules, coordination of scope, base building (loading bay, elevators, security).
• Asset management – warranty validation, submission requests, coordination of receiving new/disposal of old.
• Coordinating & providing access to restricted areas.
• Build & maintain after care provider repository and contacts.
• Expense processing – EFT, AP Approved Invoices, credit card payments and payments reconciliation.
• Weekly events review meeting participation (represent operations to avoid maintenance/event conflicts).
• Monthly connects with internal vendors and landlord.
• Coordinating bi-annual extraction cleaning; furniture, carpet & hard surface flooring – quotes, coordinate scheduling and building logistics for after-hours/weekend work.

About the team

The members of the Workplace Services team possess a practical body of knowledge that is applied in the delivery of office support. It includes jobs in the areas of concierge/reception, mailroom, print services, health and safety, and facilities management.

The Workplace Services Professionals (WSPs) are at the centre of our clients and guests’ experience – setting the tone from beginning to end. Working closely with a team of colleagues and supported by the WSP manager, WSPs demonstrate a keen knowledge of the firm, anticipate the needs of our guests and talent, go the extra mile when tending to both internal and external parties, react and problem solve efficiently and demonstrate attentive listening skills.
This is a full-time, on-site position located in our flagship west coast office in downtown Vancouver.

Enough about us, let’s talk about you

You are someone who is:

• Strong in project management and planning skills. Flexible with hours to support the needs of the business.
• Experienced in facilities management and maintenance and repairs.
• Ability to lift 30 pound.
• Comfortable working onsite in an office environment.
• 5+ years experience.
• Possess or are willing to obtain FMP or other facilities management designation.
• Continuous improvement attitude: ability to suggest and implement best practices, strong and clear communication skills.

Total Rewards

The salary range for this position is $58,000 - $96,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.