Senior Manager, Strategy & Operations

As a Strategy and Operations Manager, you will be a member of the Skip Strategy and Operations team and looked to as a leader in the organization.

You will build and execute core operational processes - such as strategic business planning, reporting, and ongoing business operations management - with the business function you support.

In your role, you will also take up broad-spectrum special projects ranging from designing resource allocation models, yield optimization projects to managing roll-out, maintenance, and reporting on new processes, platforms and tools.

You will work very closely with Senior leaders in the operations, strategic development, partnerships and customers teams to quickly understand issues and implement solutions.

What's On Your Plate

• You will drive operational logistics including optimizing resource allocation across teams, measuring progress against functional goals, and assisting in key functional management meetings
• You will develop analytical frameworks, tools, and techniques to plan and communicate short and longer-term resource needs
• You will work with our cross-functional partners (partnerships teams, customers teams, product, finance, HR) to ensure successful execution of key initiatives for the function you support as well as the operations organization, while continuously finding opportunities for ongoing program improvements and enhancements.
• You will help find opportunities to improve team and process efficiencies and lead efforts to scale standard methodologies across the organization.
• You will participate and help steer cross-functional initiatives as appropriate and ensure they are rolled out properly to every team.
• You will develop, lead & report on key revenue, customer, and pipeline metrics.
• You will leverage competitive intel derived from the strategic development org to distil what it means for the function you support, helping to formulate go-to-market plans.

Recipe for Success

• 7-10 years experience in the sales or marketing ecosystem and familiarity with consumer app landscape
• Analytical thinker and structured problem solver.
• Experience working for or with marketing operations or sales operations function with similar needs and job function.
• Experience researching and manipulating complex and large data sets.
• Strong working knowledge and skills in spreadsheet, database, and presentation software.
• Excellent verbal and written communication skills.
• Comfort working in ambiguity with a bent towards fast execution and iteration.
• Project management mindset on task execution.
• Familiar with SQL or any other form of database querying language
• Bonus : MBA / MS or equivalent with specialization in marketing, finance, mathematics, business or related field

Additional Information :

What does success look like in this role?

You will be a self-starter, independent thinker, deeply analytical and detail-oriented, but capable of working in a structured manner to thrive in ambiguity.

Our team does not shy away from rolling up our sleeves, slicing and dicing massive sets of information, and building solutions to problems that have not been taken on yet.

You will become the COO to the business leaders you partner with and execute towards their short-term and long-term business goals through strategic and operational initiatives.

You will independently identify issues, solve problems, and with enthusiasm drive solutions - people come to you when they have a tough problem because they know you can solve it.

What It's Like to Work at Skip :

Skip is the kind of workplace that garnered a "Top Places to Work in Manitoba" and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here.

Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers.

As the company grows, so do you - you meet and surpass new challenges every day.

That's just a small taste of what it's like to work at one of Canada's leading tech companies. If you're hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we'd love to hear from you.

SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of : gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital / domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law.

Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.

Note : All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check.

Job offers will be conditional upon results that the Company determines to be satisfactory.

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