Inside Sales Support

Inside Sales Support

Reporting to the Multi‑Family Sales Manager, Inside Sales Support will be responsible for all inside sales and sales support activities for assigned accounts and regions in the Multifamily Department. The role supports the sales team to identify new business opportunities, contribute to team sales targets, achieve long‑term customer satisfaction and generate profits.

Scope

Working out of Innotech’s office, the position entails being a liaison person between the Sales and Estimating teams by responding to and processing estimate requests, lead generation, and quality control of information systems. You will focus on business opportunities across all Innotech Markets and support organizational growth by ensuring our sales activities are focused and organized.

Tasks and Responsibilities

• Respond to inquiries for new estimates and tender opportunities.
• Process new leads and referrals and conduct competitive market research.
• Participate in trade shows and other campaigns as needed.
• Review architectural specifications and blueprints.
• Consult with clients at the showroom or by other means.
• Analyze risk / reward for taking on opportunities.
• Design window / door assemblies to suit the job.
• Submit and process bids to customers in collaboration with Estimating development proposals.
• Sell consultatively and make recommendations to clients.
• Prospect information systems and process all leads / contacts / accounts / opportunities into CRM.
• Provide quality control for CRM compliance.
• Lead generation through web research and information systems.
• Provide feedback on market research, reports as needed.
• Participate in training sessions (webinar or predetermined site).

Knowledge & Skills

Working Conditions

The majority of the time will be spent working in normal office conditions at Innotech Windows + Doors Head Office in Langley, BC. Reliable transportation is required as the office is not accessible by transit.

Benefits

Pay

CA$40,000.00 – CA$55,000.00 per year + Sales Commission.

Location

Langley, British Columbia, Canada.

Apply

Please apply on LinkedIn or email your resume and cover letter to Careers@innotech-windows.com.

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