Medical Office Assistant

Base pay range

CA$24.00 / hr - CA$30.00 / hr

This range is provided by People Prodigy Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Direct message the job poster from People Prodigy Recruitment

Our client is hiring a Medical Office Administrator / Secretary based out of St. Paul's Hospital. They are looking for someone who is punctual and reliable.

Job Title : ENT Medical Office Assistant (MOA)

Department : Otolaryngology – Ear, Nose & Throat (ENT)

Position Type : Full-Time (Permanent)

Schedule : Monday – Friday, Day Shifts

About the Role

St. Paul’s Hospital physician is seeking a dedicated and detail-oriented Medical Office Assistant (MOA) to join our dynamic ENT (Otolaryngology) clinic team. As an MOA, you will play a key role in supporting physicians and patients, ensuring the smooth and efficient operation of the ENT clinic. You will be the first point of contact for patients and be responsible for a wide range of administrative and clinical support duties. Must be very good with patients, demanding or calls, using Alexia as EMR system.

Key Responsibilities

• Greet and register patients, ensuring accurate demographic and health information is collected.
• Schedule and confirm patient appointments, including consultations, procedures, and follow-ups.
• Answer phone calls and manage electronic communications (emails, faxes) in a professional manner.
• Prepare and maintain patient charts and medical records (EMR experience required, preferably with Plexia.
• Assist ENT physician with clinical documentation, requisitions, referrals, and correspondence.
• Coordinate diagnostic tests, referrals, and surgical bookings in collaboration with hospitals and external facilities.
• Process billings, insurance forms (MSP), and maintain accurate financial records.
• Maintain inventory and order medical and office supplies as needed.
• Uphold patient confidentiality and clinic policies in all interactions.
• Punctual and reliable.

Qualifications

Pay range and compensation package

$24-$30 salary or hourly depending on experience.

Seniority level

Employment type

Job function

Industries

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