Security Supervisor Outdoor Shopping Mall

Securitas CanadaLimitedis one of Canadas largest providers of security services and a leader within our industry. Over 8000 employees provide security services to thousands of public and private customers large and small across all sectors and is the second largest provider of security services globally. We have business operations in 45 markets and capabilities spanning from guarding to tech-enables provide Integrated Guarding Remote Guarding Mobile Guarding Onsite Guarding Investigative Services and Technology Services.

This position is for an active open vacancy. Posting will be removedoncefilled.

We areseekinga professional and reliableSecurity Site Supervisorto lead daily security operations at an outdoor mall in Halton is afull-timerole responsible for overseeing site security activities supervising a team of at least3-6 staff conducting patrolsoverseeing public safetyand security systems andmaintainingaccuratereports and logs while supportingboth luxury and non-luxury retail stores within an outdoor environment

The ideal candidate has experience working within the public sector anddemonstratesstrong leadership communication and customer service skills along with training in de-escalation and conflict management and a commitment tomaintaininga safe secure and welcomingshopping environment.

Position Overview:

Location:Halton Hills ON

Shift:Friday to Tuesday 1300-2100hrs

PayRate:$22.04/hr

RESPONSIBILITIES:

Supervision & Leadership

• Supervise and direct security guards during assigned shifts

• Provide on-the-job coaching guidance and performance feedback

• Ensure adequate staffing levels and coverage across the property

• Conduct shift briefings and debriefings

Security Operations

• Monitor and patrol the outdoor mall property to deter theft vandalism and unsafe activity

• Ensure security coverage for common areas parking lots events and peak traffic times

• Enforce mall rules policies and procedures in a professional and customer-focused manner

• Ensure proper access control and crowd management during events or high-traffic periods

Incident Management

• Respond to incidents including medical emergencies disturbances theft lost children and property damage

• Take control during emergencies and coordinate response efforts

• Liaise with police fire EMS and mall management as required

• Complete accurate incident reports and follow-up documentation

Customer Service

• Act as a visible and approachable presence on the property

• Assist customers and tenants with inquiries directions and concerns

• De-escalate conflicts using strong communication and conflict-management skills

Administrative Duties

• Complete daily logs reports and shift summaries

• Report hazards maintenance issues and safety concerns to management

• Assist with investigations and evidence handling when required

• Ensure compliance with company mall and regulatory standards

QUALIFICATIONS:

• Valid Ontario Security License

• Valid First Aid and CPR Certification

• Minimum of 2 years experience supervising security teams (3-6 staff) in thepublic sector. Strong preference for those that have experience in a shopping centre/mall environment.

• Strong understanding of security protocols and procedures including emergency response conflict resolution and de-escalation tactics

• Proficient in Microsoft Office applications including Word Excel and Outlook

• Strong leadership communication and customer service skills

• Knowledge of security systems visitor management protocols and facility patrols

• Ability tomaintainaccuratereports logs and documentation

• Team player committed to a safe secure and welcomingshopping environment

Securitas Canada celebrates diversity and we welcome and encourage applications from the four designated groups: namely womenIndigenouspeople visibleminoritiesand persons with disabilities.Accommodations are available for applicants with disabilities throughout the recruitment process.We value diversity and inclusion and encourage all qualified people to apply.

Thank you to all that. Those selected for an interview will be contacted.

Securitas Canada does not ask for money or bank account or other sensitive financial information upfront or within job ads including public job boards during the application process

Further Information about the Company:

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