Security Supervisor Outdoor Shopping Mall

Description

Securitas Canada Limitedis one of Canadas largest providers of security services and a leader within our industry. Over 8000 employees provide security services to thousands of public and private customers large and small across all sectors and is the second largest provider of security services globally. We have business operations in 45 markets and capabilities spanning from guarding to tech-enables provide Integrated Guarding Remote Guarding Mobile Guarding Onsite Guarding Investigative Services and Technology Services.

This position is for an active open vacancy. Posting will be removed once filled.

We are seekinga professional and reliable Security Site Supervisor to lead daily security operations at a n outdoor mall in Halton is a full-time role responsible for overseeing site security activities supervising a team of at least 3-6 staff conducting patrolsoverseeing public safetyand security systems and maintainingaccuratereports and logs while supporting both luxury and non-luxury retail stores within an outdoor environment

The ideal candidate has experience working within the public sector and demonstratesstrong leadership communication and customer service skills along with training in de-escalation and conflict management and a commitment tomaintaininga safe secure and welcoming shopping environment.

Position Overview :

Location : Halton Hills ON

Shift : Friday to Tuesday 1300-2100hrs

Pay Rate : $22.04 / hr

RESPONSIBILITIES :

Supervision & Leadership

Supervise and direct security guards during assigned shifts

Provide on-the-job coaching guidance and performance feedback

Ensure adequate staffing levels and coverage across the property

Conduct shift briefings and debriefings

Security Operations

Monitor and patrol the outdoor mall property to deter theft vandalism and unsafe activity

Ensure security coverage for common areas parking lots events and peak traffic times

Enforce mall rules policies and procedures in a professional and customer-focused manner

Ensure proper access control and crowd management during events or high-traffic periods

Incident Management

Respond to incidents including medical emergencies disturbances theft lost children and property damage

Take control during emergencies and coordinate response efforts

Liaise with police fire EMS and mall management as required

Complete accurate incident reports and follow-up documentation

Customer Service

Act as a visible and approachable presence on the property

Assist customers and tenants with inquiries directions and concerns

De-escalate conflicts using strong communication and conflict-management skills

Administrative Duties

Complete daily logs reports and shift summaries

Report hazards maintenance issues and safety concerns to management

Assist with investigations and evidence handling when required

Ensure compliance with company mall and regulatory standards

QUALIFICATIONS :

Valid Ontario Security License

Valid First Aid and CPR Certification

Minimum of 2 years experience supervising security teams (3-6 staff) in thepublic sector. Strong preference for those that have experience in a shopping centre / mall environment.

Strong understanding of security protocols and procedures including emergency response conflict resolution and de-escalation tactics

Proficient in Microsoft Office applications including Word Excel and Outlook

Strong leadership communication and customer service skills

Knowledge of security systems visitor management protocols and facility patrols

Ability to maintainaccuratereports logs and documentation

Team player committed to a safe secure and welcomingshopping environment

Securitas Canada celebrates diversity and we welcome and encourage applications from the four designated groups : namely women Indigenouspeople visibleminoritiesand persons with disabilities. Accommodations are available for applicants with disabilities throughout the recruitment process. We value diversity and inclusion and encourage all qualified people to apply.

Thank you to all that . Those selected for an interview will be contacted.

Securitas Canada does not ask for money or bank account or other sensitive financial information upfront or within job ads including public job boards during the application process

Further Information about the Company :

#AF-CanadaGTSO

Required Experience :

Manager

Key Skills

IT Experience,Splunk,IDS,Cybersecurity,ICD Coding,Military Experience,Host / Hostess Experience,NIST Standards,Security,Information Security,FISMA,Supervising Experience

Employment Type : Full-Time

Department / Functional Area : Security

Experience : years

Vacancy : 1