Director PC Optimum Fraud

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued as we shape the future of Canadian retail, together.

Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us.

Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you?

Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well. #LI-Hybrid

Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology and Analytics, gives you the chance to excel, and helps you to strive for success in a big way.

Keep reading to learn more!

Director - Loyalty Fraud, Analytics

Reporting to the Senior Director - Loyalty Program Management, the Director will lead the team responsible for Loyalty Fraud detection, as well as support to Asset Protection Analytics and our store Loss Prevention.

This role will manage Loyalty fraud prevention response procedures, and ensure effective analytical identification of fraud opportunities, as well as maintain and enhance fraud prevention program and automate response process using a variety of tools and technologies to rapidly identify fraud and respond to threats across the Loblaw Companies Limited (LCL).

What You’ll Do :

Your deep knowledge of security tools, technologies, and analytics, in cyber fraud, fraud prevention, security threats, tactics, techniques and procedures used by threat actors and fraudsters, security and enterprise IT operations, processes, incident management and data analytics, will help you to conduct a fraud incident response process, design and conduct fraud risk assessments to support this mandate.

Overall ownership and leadership of the PC Optimum Fraud Management Program, and Enterprise Store Asset Protection Analytics Investigations.

Define fraud analytic requirements for PCO product, and Store Asset protection service and technology needs (incl. technical fraud mitigation), and coordinate with cross-functional teams to deliver

Define fraud accountability and loss attribution, between internal stakeholders

Coordinate across business and enabling stakeholders on fraud issues

What you will bring :

Understanding of Fraud, Cyber fraud eCommerce and loyalty programs.

Experience deploying and maintaining cyber fraud detection and prevention mechanisms, experience with data analysis, fraud analysis tools, big data tools.

Splunk knowledge preferable.

Ability to determine defensive tactics, tune fraud detection controls, build fraud detection use cases and provide further recommendations based on investigation results to prevent fraud.

Ability to review loyalty business processes, security design, new application features, procedures and provide best practices and recommendations based on findings to prevent and reduce fraud.

Ability to use Data Analytics to collect evidence, communicate, and package fraud cases for consumption by other fraud prevention program stakeholders including Asset Protection and law enforcement agencies.

What Loblaw Offers You

We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.

Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.

Loblaw colleagues also enjoy :

• Work Perks Program
• On-site GoodLife Fitness, Basketball & Volleyball courts, Ice Rink, Groceries delivered to work via PC Express, Dry Cleaning services (1PCC Office)
• Tuition Reimbursement & Online Learning
• Pension & Benefits
• Paid Vacation

If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization.

At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported.

We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs.

Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.

We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.

www.Loblaw.ca / careers

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact.

Our approach to sustainability and social impact is based on three pillars Environment, Sourcing and Community and we are constantly looking for ways to demonstrate leadership in these important areas.

Our CORE Values Care, Ownership, Respect and Excellence guide all our decision-making and come to life through our Blue Culture.

We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop.

We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment.

We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note :

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.