Associate Research Director / Research Director

Overview

Reach3 Insights – Associate Research Director / Research Director

Rival Group, comprised of Rival Technologies and Reach3 Insights, is an award-winning global insights firm on a mission to transform the insights industry through the power of AI-accelerated, mobile messaging-based conversational insights. Rival Technologies is solving a massive problem in the research industry by building the world’s first, enterprise-grade conversational insights platform. Reach3 is a full-service research consultancy that develops scalable, conversational insight solutions for today’s modern, agile enterprise. Featuring immersive, in-the-moment research designs, intelligent data sciences and dynamic digital storytelling, our approach delivers deep experiential insights that inspire action.

Why Reach3? When you join Reach3, you’ll help pioneer a new way of capturing and delivering insights, working directly with senior consultants and industry leaders. We value a culture built on trust, hard work, and leadership that invests in your development and career growth. We work with Fortune 100 clients and value a collaborative environment that supports growth.

Responsibilities

• Be deeply engaged in all facets of daily business operation, including client relationship management, commitment fulfillment, and staff development for clients, sectors and/or geographies.
• Assist with developing and leading a team of diverse market researchers.
• Coordinate with other senior leaders to enhance design and fulfillment processes, including: solution architecture & offer development; operations process & fulfillment / contractor resources; proposal and methodological templates, designs, analysis, and deliverables.
• Drive an entrepreneurial mindset while remaining highly organized in planning and implementing strategic and tactical initiatives.
• Influence product solution roadmap, market positioning, and future strategic planning.
• Develop and manage large strategic client relationships and prospect new clients where appropriate.
• Lead as a positive, collaborative leader who coaches junior colleagues and upholds Reach3’s reputation.

What Reach3 is looking for

• Aspiring strategic market researcher with exposure to quantitative and qualitative methods including questionnaire design, project management, and data analysis/visualization.
• Great attention to detail, highly organized, and able to manage multiple projects with shifting priorities.
• Strong written and verbal communication skills; comfortable seeking help when needed.
• Passion for mentoring junior colleagues.
• Tech-savvy with experience in online market research methodologies and platforms.
• Ability to extract insights from data and craft compelling stories; strong data visualization and reporting skills.
• Passion for unlocking consumer insights to support agile decision making.

Qualifications

• University or College degree
• 6–10 years of relevant experience, preferably with a supplier-side organization
• Experience with sophisticated market research practices across quantitative and qualitative methods
• Background considerations: supplier-side Consumer Health or Pharma research is highly desired; experiential/sponsorship research; end-to-end project management (questionnaire design, analysis, reporting, and delivery); familiarity with marketing research software; mentoring experience; strong MS Office skills (Excel and PowerPoint) and quick learner of new tech
• Strong client service orientation and presentation skills

Apply

If you think you’re a good fit, please connect with us ASAP with your resume. You must be eligible to work in Canada for consideration. Reach3 reviews every resume personally; we do not use AI or automated systems to filter resumes. We encourage applicants from all backgrounds and promote a diverse, inclusive workplace.

No recruiters and no phone calls, please!