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Studio Coordinator
Studio CoordinatorDiveThru • Edmonton, Division No. 11, CA
Studio Coordinator

Studio Coordinator

DiveThru • Edmonton, Division No. 11, CA
17 days ago
Job type
  • Full-time
Job description

Are you passionate about connecting with people and making a meaningful impact on the mental health of your community? Do you bring administrative experience to the table?

Sooo… Hi! We’re DiveThru. We’re on a mission to ensure no one struggles alone. Through our in‑person studios and online platform, we connect today’s generation with a modern therapy experience.

We’re looking to add a part‑time Studio Coordinator to our DiveThru Crew. We’re looking for someone who understands the importance of mental health and is excited to put their administrative experience to good use!

Here’s What You’ll Get By Joining Our Team :

  • Automatic annual pay increases to recognize your continued contribution and growth in the role
  • Opportunity to attend professional development and mental‑health related workshops
  • Chance to be part of a growing company with advancement opportunities as we expand
  • Ability to participate in our Community Impact Program – a program that pays you to volunteer with your favorite charity once a quarter

Your General Responsibilities

  • Monitor all front desk activities, bookings and inquiries
  • Support clients with matching to their best‑fitting therapist
  • Assist with client payment, direct billing, scheduling, and app features
  • Ensure client forms are completed accurately and in a timely manner
  • Contact clients who require follow‑up or reminders
  • Maintain regular communication with therapists and the studio team to ensure booking, matching, and payment processes run smoothly
  • Stay up‑to‑date with updates and processes by attending team meetings or staying connected with the Studio Manager & Counselling Lead
  • Support with maintaining a clean and welcoming studio environment
  • Your Skills

  • Experience working in office administration, healthcare, or customer service
  • Interest in learning more about and promoting mental health
  • Strong interpersonal skills, attention to detail, and ability to multitask and think on your feet
  • Thrives when working with people from diverse backgrounds
  • Ability to maintain highly confidential correspondence, filing, and telephone communication
  • Considered A Plus

  • Certification in office or business administration studies or a healthcare‑related field
  • Completed courses related to psychology or mental health (e.g., suicide intervention training)
  • Compensation

    The hourly rate for this role is $20 / hour.

    Hours of Work

    This is a part‑time role. We are looking for someone with flexible availability (including evenings and weekends).

    Location

    This role will be required to work out of any of our greater Edmonton area based locations (Whyte Ave, Central Edmonton, St. Albert, Windermere).

    The Next Steps

    Read the job posting a few times to ensure this position is the right fit for you! When you’re ready to apply, please attach your cover letter and resume. Include the following information in your cover letter.

  • Are you a dog or a cat person?
  • Why are you the perfect fit for DiveThru?
  • What days are you available to work?
  • How many hours per week are you available to work?
  • Are you able to work at any of our locations?
  • How We Hire

    We’re an equal‑opportunity employer committed to celebrating each person and the unique intersections of their identities. If you need reasonable accommodations during the application process, we’re here to support you every step of the way. Our inclusive work environment is a source of celebration, and we encourage folks from all backgrounds and perspectives to apply. Your uniqueness is what makes us thrive!

    #J-18808-Ljbffr

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    Studio Coordinator • Edmonton, Division No. 11, CA

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