Nature & Scope
- Prime objective is to assist manager / supervisor in all administrative tasks associated with the day-to-day operation of the branch
- Scheduling technicians for pre-scheduled inspections, deficiency repairs and / or service work
- Scheduling technicians for emergency service calls / repairs as requests arise
- Coordinating with preferred subcontractors
- Assist in preparation of quotes and proposals
- Strive to maintain the highest level of customer satisfaction
- Process all documents with accuracy and efficiency
- Field request from customers for service calls
- Contact customers to pre-arrange services
- Other administartive tasks as required
Qualifications
- Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
- Experience in dispatching and scheduling / coordinating service personnel required
- Ability to adjust to constantly changing priorities
- Strong organizational skills
- Good Customer Service skills
- 2 year diploma in Office Administration / Business program or equivalent work experience preferred
- Industry experience preferred
Troy Life & Fire Safety Ltd.offers an excellent compensation package and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.
Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.
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