Talent.com
INTERNSHIP Customer Service Representative (4 months)
INTERNSHIP Customer Service Representative (4 months)Sika AG • Brantford, Ontario, Canada
INTERNSHIP Customer Service Representative (4 months)

INTERNSHIP Customer Service Representative (4 months)

Sika AG • Brantford, Ontario, Canada
5 days ago
Job type
  • Internship
Job description

Sika Canada Inc. Internship Program is looking for collaborative results-oriented candidates with strong critical thinking and communication skills. The internship is designed to give you an understanding of how safety is driven at a company who prioritizes safety first and has a strong safety culture.

During the internship you will be exposed to various aspects of customer service management. You will develop the skills and knowledge needed to provide a solid foundation to build a career in the construction material manufacturing.

Duration : 4 Months Internship (May 1st to August 30th 2026)

Overview :   Under the mandate of the Logistic Coordinator at Brantford facility a Customer Service Representative is responsible for :

  • Processing customer orders in SAP
  • Coordinating with Logistics Production and Inventory Planning to ensure that customers receive their products on-time.
  • Communicating regularly with Sales Representatives in each target market to support customer needs.
  • Supporting existing accounts and maintaining a strong relationship with key contacts.

Core Functions :

Support Sikas Customer Service department by participating in projects or initiatives identified by the site. This could include :

  • Enter orders process payments and ensure shipment
  • In each order verify products quantity pricing shipping dates and special requirements including export documents and technical documents where necessary.
  • Coordinate with Team Leads Logistics Production and Inventory Planning to ensure that products are delivered on-time.
  • Receive inbound calls and emails and provide existing or prospective customers with information on placing an order order details pricing information or necessary documentation.
  • Ensuring complete customer satisfaction when required coordinate with teams to complete files that may include returns credits delays or claims.
  • Qualifications : Minimum requirement

  • College degree with a minimum of 2 years experience in Customer Service
  • Must have excellent computer skills (Microsoft Office Suite)
  • Experience with SAP would be a strong asset
  • Experience with Salesforce would be an asset
  • Follow Sikas training applicable to the position including SMS Health and Safety Environment
  • Preferred Education

  • Pursuing a college degree in business or any related field.
  • Location of internship is Brantford ON. Internship will be conducted in-person

    Additional Information :

  • Join the family of Sika AG with over 35000 employees and companies set up in over 100 countries which provide ample of opportunities to grow.
  • Many of our employees describe their working relationships at Sika as friendly personable and sincere. We call this the  Sika Spirit .
  • For such a large company we have a surprisingly flat hierarchy with direct decision-making processes and decentralized organizational units.
  • We firmly believe that the diversity of our workforce is a key contributing factor to our success story.
  • Sika is committed to a work environment that supports inspires and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race color religion sex pregnancy sexual orientation gender identity age disability national or ethnic origin or other protected characteristics.

    Sika Canada discloses that we use Artificial Intelligence (AI) tools to assist in the initial screening of applications. However we want to emphasize that AI does not make final decisions or eliminate candidates from consideration. Our dedicated hiring managers and recruiters carefully review all applications to ensure a fair and comprehensive evaluation process. This approach combines the efficiency of AI with the expertise and judgment of our experienced hiring team allowing us to identify the best candidates while maintaining a human-centered hiring process.

    Remote Work : No

    Employment Type : Intern

    Key Skills

    Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

    Experience : years

    Vacancy : 1

    Create a job alert for this search

    INTERNSHIP Customer Service Representative 4 months • Brantford, Ontario, Canada

    Similar jobs
    Customer Service - Remote - 50k-60k / Year

    Customer Service - Remote - 50k-60k / Year

    Spade Recruiting • Ayr, Ontario
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Field Service Technician / Senior Field Representative, Technology Service

    Field Service Technician / Senior Field Representative, Technology Service

    RICOH COLOMBIA • Kitchener
    Full-time
    Service Technician / Senior Field Representative, Technology Services – Kitchener-Waterloo-London Territory.The Service Technician services and repairs a variety of office equipment (Multi-Function...Show more
    Last updated: 12 hours ago • Promoted • New!
    Student - Corporate Customer Service

    Student - Corporate Customer Service

    County of Brant • The County of brant, ON, CA
    Full-time
    Quick Apply
    REPORTS TO : Supervisor, Corporate Customer Service LOCATION : Burford Administration Office + Paris Customer Service Responsibilities / Duties : Represent the County of Brant as a welcoming...Show more
    Last updated: 10 days ago
    Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

    Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

    Apex Focus Group Inc. • Kitchener, ON, Canada
    Remote
    Full-time +1
    Job Title : Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850 / Week). Our company is seeking individuals to...Show more
    Last updated: 30+ days ago • Promoted
    Remote Customer Service Sales

    Remote Customer Service Sales

    HMG Careers • Norfolk County, Ontario
    Remote
    Full-time
    Quick Apply
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more
    Last updated: 5 days ago • Promoted
    Customer Service Associate, Lumber & Building Materials (Part Time)

    Customer Service Associate, Lumber & Building Materials (Part Time)

    RONA+ • Brantford, ON, Canada
    Part-time
    At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show more
    Last updated: 1 day ago • Promoted
    Customer Service Manager

    Customer Service Manager

    Intellijoint Surgical • Kitchener, ON, CA
    Full-time
    Quick Apply
    Lead the charge in elevating customer experience at Intellijoint Surgical! Type of Position : Full-time - In Office presence required 4 days per week Location : Kitc...Show more
    Last updated: 30+ days ago
    Sales and Customer Service Representative Remote

    Sales and Customer Service Representative Remote

    HMG Careers • Norfolk County, Ontario
    Remote
    Full-time
    Quick Apply
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more
    Last updated: 5 days ago • Promoted
    Inside Sales Representative (Hybrid, Kitchener)

    Inside Sales Representative (Hybrid, Kitchener)

    OPENLANE • Ayr, ON, Canada
    Full-time
    At OPENLANE we make wholesale easy so our customers can be more successful.And we’re an innovation company.We pursue challenges that inspire us to build, create, and innovate.We seek to understand ...Show more
    Last updated: 5 days ago • Promoted
    Store Floor Lead — Customer Service & Merchandising

    Store Floor Lead — Customer Service & Merchandising

    Shoppers Drug Mart • Kitchener
    Full-time
    A local pharmacy in Kitchener seeks a Customer Service Manager to oversee service functions, manage cashiers, and ensure compliance with store policies. You will train staff, resolve customer issues...Show more
    Last updated: 4 days ago • Promoted
    Reception & Workplace Coordinator (12-Month Contract)

    Reception & Workplace Coordinator (12-Month Contract)

    Ferrero International S.A. • Brantford
    Full-time +1
    A leading global confectionery company in Ontario is seeking a Receptionist & Workplace Management Officer for a 12-month contract. This role will be the welcoming face of the office, ensuring smoot...Show more
    Last updated: 4 days ago • Promoted
    Sales and Customer Service Representative Remote

    Sales and Customer Service Representative Remote

    HMG Careers • Brantford, ON, Canada
    Remote
    Full-time
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more
    Last updated: 2 days ago • Promoted
    Finance Intern

    Finance Intern

    Parrish and Heimbecker • Cambridge, ON, CA
    Full-time
    Quick Apply
    Finance Intern Internship Overview As a Finance Intern, you will gain hands-on experience supporting our Accounts Payable, Accounts Receivable, and Invoicing teams. You’ll be exposed to core f...Show more
    Last updated: 4 days ago
    Customer Success Specialist

    Customer Success Specialist

    D2L • Kitchener
    Full-time
    D2L is a cloud company that is modernizing education and building the Future of Work.The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at...Show more
    Last updated: 4 days ago • Promoted
    Client Service Representative

    Client Service Representative

    CIBC • Kitchener
    Full-time
    We’re building a relationship-oriented bank for the modern world.We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strength...Show more
    Last updated: 1 day ago • Promoted
    Retail Merchandising & Customer Service Specialist

    Retail Merchandising & Customer Service Specialist

    Walmart Canada Corp • Kitchener
    Full-time
    A leading retail company is seeking a General Merchandise Associate in Kitchener, Canada.This role provides exemplary customer service, maintains merchandise areas, and assists in stocking and sale...Show more
    Last updated: 12 hours ago • Promoted • New!
    Customer Service Rep - Survey Assistant

    Customer Service Rep - Survey Assistant

    UsaSurveyJobBoard • Kitchener, Ontario, Canada, N0B 1N0
    Part-time
    Customer Service Rep - Survey Assistant.Earn money from Home by Participating in Surveys - Data Entry - Customer Service Agent - Part Time. We are trying to find people nationwide to join paid studi...Show more
    Last updated: 25 days ago
    Sr. Representative, Customer Service

    Sr. Representative, Customer Service

    SC Johnson Professional® Canada • Brantford
    Full-time
    Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, ...Show more
    Last updated: 4 days ago • Promoted