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Bilingual Small Business Support Representative

Bilingual Small Business Support Representative

Canadian Federation of Independent BusinessCanada
30+ days ago
Salary
CA$50,000.00 yearly
Job description

Responsibilities

  • Receive and respond to inquiries from Canadian business owners regarding operations issues including human resources, financing, taxation, regulations, and labour legislation.
  • Keep up to date with pertinent legislation affecting small-medium enterprises with a particular emphasis on programs, resources, and tools available to businesses.
  • Interact with government agencies on behalf of SMEs.
  • Participate in innovative projects (i.e. webinars, YouTube recordings, ,etc.) with interdepartmental colleagues to further assist SMEs and develop new and pertinent tools for the community.
  • Work in collaboration with the legislative, savings and sales teams.
  • Perform other duties related to Business Resources internally and externally.

What makes a successful Bilingual Small Business Support Representative?

  • Excellent interpersonal skills to project a positive and professional image of CFIB to internal and external contacts.
  • A high degree of integrity, confidentiality and tact, and work with a high degree of accuracy.
  • Fluent in English and French, both written and verbal are required.
  • Work well interdependently in a collaborative environment with cross-functional colleagues.
  • Proven customer service, problem-solving, writing, and multitasking skills.
  • A strong understanding of Human Resources issues and legislation.
  • Knowledge of government legislation and understanding of SME' current issues is an asset.
  • Working knowledge of Microsoft tools.
  • Professional, college or university degree (certificate, bachelor's degree) in a relevant field (for example : legal, human resources management, business administration,etc.).
  • Minimum 1-2 years of relevant work experience.
  • Availability to work between 8 am to 6 pm (EST)

    • What do we offer?

  • Salary range starting at $50,000 / year
  • Career advancement
  • Flexibility
  • Supportive leadership
  • Training and development
  • Benefits / Health and Wellness