dental office receptionist

• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week
• Education : Secondary (high) school graduation certificate
• Experience : 2 years to less than 3 years

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Perform data entry
• Provide customer service
• Administrative and office activities
• Perform basic bookkeeping tasks
• Perform receptionist duties

Computer and technology knowledge

• Word processing software
• MS Office
• Quick Books
• Social Media
• Electronic mail
• Spreadsheet
• MS Excel
• MS PowerPoint
• MS Word
• MS Windows

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
• What is the highest level of study you have completed?
• What is your current field of study?
• What is your current level of study?

Health benefits

Dental plan

Support for persons with disabilities

• Provides physical accessibility accommodations (for example : ramps, elevators, etc.)
• Participates in a government or community program or initiative that supports persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers mentorship, coaching and / or networking opportunities for youths

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and / or networking opportunities for Indigenous workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
25 days ago