Relief Worker – The Lodge

Job Detail

Job ID 18048

Job Description

The Inn of the Good Shepherd provides services with dignity to those who are in need of

food, shelter and other essentials. We work collaboratively to develop realistic community

awareness of homelessness and provide an important link between housing, people and

the resources they need, including (but not limited to) services such as shelter, food,

hygiene, mental health support, addictions support, crisis support, housing advocacy and

life skills counseling. You as a Relief Worker will provide client support, program support

and other related duties at the Lodge.

The ideal candidate must be available to work Nights and Weekends

Responsibilities and Key Duties :

Client Support :

• Support clients- register, monitor overall well being
• Advocate for client needs
• Assist in identifying potential challenges and provide input
• Engage clients-document background information and history
• Understand issues of the population
• Orient new arrivals to shelter protocols and policies
• Observe and assess escalation levels in order to proactively defuse potentially

aggressive situations and respond appropriately

Assist with problem solving skills and support

Program Support :

• Work with a team to promote a supportive environment
• Ensure flow of critical information including documentations and shift change to

bring forward issues, incidents and occurrences

Promote a mutually supportive environment that emphasizes collaborative

approaches and values the contributions of all members; including staff and clients

Related Duties :

Perform day-to-day administrative duties including maintaining database, client

intakes, assisting with paperwork

• Effectively de-escalate, diffuse and monitor overall shelter environment for safety
• Ensuring or assisting with meal preparation
• Prioritize in a busy work environment
• Work within a team with staff and supervisors to promote a supportive respectful

environment

• Conflict resolution
• Contribute to the overall cleanliness and upkeep of the shelter
• Other duties as required as you may, at times, be expected to preform duties not

listed

Qualifications

University / College diploma in Social Service Worker and / or combination of

education and related life experience.

• Excellent oral and written communication skills and effective interpersonal skills.
• Competent on word processing equipment, such as Windows XP, Microsoft Office,

Excel.

• Time management skills
• Ability to work with socially disadvantaged people.
• Demonstrated ability to work both independently and under supervision.
• Demonstrates knowledge of Community based resources.
• Possess current First Aid, CPR, Non-Violent Crisis Intervention certificates

preferred)

Provide an original copy of a Criminal Records Check (CRC) with vulnerable sector

screening secured through the national Canadian Police Information Centre or

through a local police detachment

Support for and an understanding of the purpose and mission of The Inn of the Good

Shepherd and the Good Shepherds Lodge.

We provide equal employment opportunity for all applicant and Employee’s and do not

discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin,

citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record

of offences, marital status, family status, disability or any other characteristics protected

by local law.

AODA Compliant

The Inn of the Good Shepherd, The Haven and The Good Shepherd’s Lodge welcomes and

encourages applications from people with disabilities. Accommodations are available on

request for candidates taking part in all aspects of the selection process

Job Type : Part-time *Must be willing to work evenings and weekends

Benefits :

• Company events
• Employee assistance program
• RRSP match

Schedule :

• 10 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute / relocate :

Sarnia, ON : reliably commute or plan to relocate before starting work (required)

Experience :

supportive care : 1 year (preferred)

Job Types : Part-time, Casual

Pay : From $22.20 per hour

Expected hours : 35 40 per week

Required skills