Executive Director

About Hopewell Support Services :

Hopewell Support Services (Hopewell) is a leading agency, operating in the Guelph-Wellington region, dedicated to supporting individuals living with developmental disabilities.

Hopewell supports individuals of all ages, and provides a comprehensive range of services, including supported living, respite and recreational / educational programs.

Our mission is to enrich the lives of individuals living with a developmental disability, empowering them to lead fulfilling lives with dignity and independence.

Position Overview :

The Executive Director is the chief executive officer of Hopewell and is responsible for the overall strategic direction, management, and leadership of the organization.

This role requires a dynamic and compassionate leader who can drive the mission forward, ensure high-quality service delivery, and foster a supportive and inclusive environment for both clients and staff.

Key Responsibilities :

• Leadership and Vision :
• Provide strategic leadership and direction to the organization.
• Develop (with the Board) and implement the agency’s strategic plan in alignment with the mission and goals.
• Foster a positive organizational culture that promotes collaboration, inclusion, and excellence.
• Lead and mentor a team of senior management, encouraging professional growth and effective teamwork.
• Human Resources Planning and Management
• Oversee all key people initiatives including recruitment, retention, and coaching with the focus on ensuring a high level of performance and quality in line with the organization’s mission.
• Oversee the implementation of human resources policies, procedures and practices, including the development of job descriptions and performance evaluations for all staff.
• Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations.
• Ensure compliance with all applicable laws, regulations and legislation.
• Financial Management and Fundraising :
• Develop and oversee the organization’s budget in collaboration with the finance team and Board of Directors.
• Ensure financial sustainability through sound fiscal management, fundraising, and grant acquisition.
• Monitor financial performance, provide regular reports, and implement corrective actions as needed.
• Support the Development team in cultivating relationships with donors, sponsors, and grant-making bodies to secure funding.
• Ensure compliance with all applicable laws, regulations and legislation.
• Program and Service Delivery :
• Oversee the design, implementation, and evaluation of programs and services tailored to meet the needs of individuals with developmental disabilities within our community and their families.
• Ensure compliance with all relevant legislation, regulations, and best practices.
• Continuously assess and improve the quality and effectiveness of service delivery.
• Community Engagement, Advocacy and Communication :
• Act as the primary spokesperson for Hopewell, representing the organization to the public, stakeholders, and media, representing the agency in a positive and proactive manner.
• Build and maintain strong relationships with community partners, government agencies, donors, and other key stakeholders.
• Advocate for the rights and needs of individuals with developmental disabilities at local, provincial, and national levels.
• Develop and implement communications plans for various groups of stakeholders, including client families, staff, volunteers, and funders.
• Risk Management :
• Oversee the identification and assessment of potential risks that could impact the organization, including financial, operational, strategic, and compliance risks.
• Develop and implement strategies to mitigate identified risks, including establishing policies, procedures, and controls to minimize the impact of risks, ensuring proper insurance coverage, and maintaining a proactive approach to risk management.
• Ensure compliance with all relevant laws, regulations, and industry standards, including staying informed about changes in legislation and regulatory requirements.
• Board Relations :
• Serve as a key liaison between the Board of Directors and the organization’s staff.
• Provide the Board with accurate and timely information to support informed decision-making.
• Support the Board in organizing its regular Board and Committee meetings.
• Assist in the recruitment, orientation, and development of Board members.

Qualifications :

• Bachelor’s degree in business administration, social services, non-profit management, or a related field (Post graduate education is preferred).
• Minimum of 5-7 years of senior management experience in a non-profit organization, ideally within the developmental disabilities or human services sector.
• Strong strategic planning, financial management, and organizational leadership skills.
• In-depth knowledge of issues affecting individuals with developmental disabilities and related policy and advocacy.
• Exceptional communication, interpersonal, and relationship-building skills.
• Proven ability to lead and inspire a diverse team.
• Experience in fundraising, grant writing, and resource development.
• A commitment to the mission and values of Hopewell Support Services.
7 days ago