Sales Representative

Do you love talking to people, solving problems, and turning conversations into results? If you enjoy making a real difference for customers—especially when they need help the most—keep reading.

About Glass Doctor

At Glass Doctor Barrie, we have been in the glass industry for over 15 years and we’re passionate about delivering exceptional glass solutions for homes, businesses, and vehicles. Our sales representatives are the heartbeat of our business. When someone’s window breaks, a windshield shatters, or a storefront is damaged, you’re the calm, confident voice that guides them to the right solution. You don’t need glass experience — we’ll train you. What we do need is someone who knows how to talk to customers, uncover needs, and close sales.

Position Overview

We’re looking for a motivated, customer-focused Sales Representative who enjoys closing deals and building customer relationships.

As a Sales Representative, you are the first point of contact for new and returning customers, contractors, and property managers. You’ll help customers choose the right glass solution and you will know you’re succeeding when calls turn into booked jobs, customers thank you for making it easy, and your earnings grow with your performance.

You will:

• Answer incoming calls and emails in a professional, friendly, and confident manner
• Listen to customer needs and recommend the best glass products and services
• Prepare quotes and convert inquiries into booked jobs
• Identify additional services that may benefit the customer
• Complete work orders, return calls, and respond to customer inquiries
• Keep accurate records in our system
• Participate in ongoing coaching, training, and team collaboration
• See your efforts pay off as calls turn into booked jobs, and happy customers thank you for making their day easier

What It Takes to Succeed

You’ll thrive in this role if you are:

• Customer-focused – upbeat, friendly, and able to communicate clearly and confidently
• Sales-driven – motivated to close, follow up, and take ownership of results
• Detail-oriented – organized, accurate, and reliable
• Trustworthy & professional – you represent our brand with integrity
• A good listener – able to identify customer needs and move the sale forward

Education & Experience

• Sales, call-center, or customer-facing experience required
• No glass experience needed — we provide full training
• Comfortable using computers and POS systems
• Strong written and verbal communication skills
• Leadership or account management experience is an asset
• Self-motivated, eager to learn, and ready to embrace new challenges
• Outgoing, friendly personality with a desire to help people

What We Offer

• Paid training (no glass experience required)
• Bonuses and incentives
• Benefits & RRSP package
• Vacation time
• A supportive, team-focused workplace

We invest in our people with proven sales processes, training, and coaching so you can grow your income and build a long-term career.

This Job Is NOT for You If…

• You think a broken window is “no big deal.” To our customers, it’s a safety and emergency issue—and we treat it that way.
• You believe showing up on time and following through is optional.
• If you are afraid to ask for the sale.

At Glass Doctor, you’re not just another employee — you’re a valued part of our team and our community. We invest in you so you can grow, succeed, and build a long-term career.

APPLY TODAY!