Vice-President, Atlantic Regional Operations

Job Description

What You’ll Do :

Reporting to the SVP, Orbit Growth & Client Experience, you will be responsible for overseeing regional operations to ensure growth, client satisfaction, regulatory compliance, and operational efficiency. This role also focuses on optimizing resource allocation, improving service standards, and driving regional growth.

The core parts of your role will be to :

• Leads a team of managers that manage the day-to-day Sales and Service operations of the region to drive growth and meet client experience goals, across personal lines.
• Collaborates with the other regions, commercial insurance, lifestyle, marketing & Business Development, Carrier Relations & Strategic Partnerships to ensure both sales and service strategies align with business objectives, reviewing performance regularly and adjusting strategies where necessary.
• Analyzes financial and non-financial reports (e.g., insurer reports, retention and premium growth trends, quote and call activity, closing ratios) to identify opportunities for business improvement, customer satisfaction, and program growth.
• Leads the budgeting process and is accountable for the P&L for their region.
• Participates as a member of the IIS Council as well as the OGC SMT, contributing expertise and strategic guidance in setting initiatives that align with overall Board strategy.
• Responsible for identifying issues with the maintenance of the regional offices to the Manager, Facilities and works closely with them to have them resolved. Recommends strategies for expanding or acquiring new office space and collaborates with Facilities, TE and Finance to decide on the best path forward.
• Promotes a healthy and safe workplace and responsible to execute on all health and safety requirements and report monthly into Employee Experience Operations.
• Stays informed of industry trends and best practices, attending workshops, reviewing professional publications, benchmarking against best-in-class practices, and participating in professional associations.
• Represents Orbit at industry events, ensuring strong brand visibility and engagement with key partners.
• Ensure compliance with licensing, security, and regulatory standards.
• Monitor performance metrics and implement process improvements.
• Develop and maintain strong relationships with key clients and stakeholders.
• Oversee regional training programs to enhance staff performance.

Qualifications

Let’s Talk About You :

This is the unique blend of skills and experience we would love to see in an ideal candidate :

Ability to prioritize competing initiatives while managing multiple business functions.

Working Conditions :

Additional Information

Salary Range :

This position offers a competitive salary within a range of $133,000 to $183,500 , along with rewarding bonuses that recognize your dedication.

At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time.

Some of the Perks We Offer :

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness support to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here :

Recruitment Process :

Please note that we do not currently use artificial intelligence (AI) in our recruitment process and this position is being posted to fill an existing vacancy.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Let’s work together!  If you are interested in this opportunity, please  apply online.

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