Customer Care Representative

Responsibilities :

Process customer orders using web-based and BPCS (AS400) systems.

Respond to internal and external customer inquiries promptly.

Expedite and source products to meet customer requirements.

Provide exceptional customer service in a fast-paced environment.

Collaborate with internal departments to address and resolve customer needs.

Qualifications :

3–5 years of experience in customer relations.

Exceptional verbal and written communication skills.

Strong ability to prioritize, multitask, and meet deadlines.

Proven interpersonal and relationship-building skills.

High emotional intelligence and professional integrity.

Team-oriented mindset with the ability to work independently.

Strong decision-making, problem-solving, and creative thinking skills.

Proficiency in MS Office applications.

University degree or college diploma preferred.

Alexandra Bunardzic

Job ID

ab1009

City

• Surrey, BC

Remuneration

55k - $65k

Industry

Position