Sr Field Service Technician

Responsibilities

• Work on small projects under supervision
• Work with Service Manager to Maximize spot and SSJ revenues
• Understand HVAC baseline and should have knowledge of HVAC planned systems
• Ability to escalate items to drive solutions
• Be able to work independently onsite on BAS contracts as an Honeywell representative
• Reports on-going performance and proactive opportunities to the customer, maintains reporting systems that provide accurate, timely and pertinent information on contract performance (PM Reports, Forge Reports
• Supports and incorporates a continuous quality improvement philosophy that encourages innovation, cooperation and teamwork
• Coordinate Honeywell resources on site to maximize productivity and adherence to contract performance objectives
• Help in Honeywell team technical development by providing training and sharing knowledge with other technicians.

MUST HAVE

• Post-Secondary education in an engineering or technical field with knowledge of HVAC
• Immunization (including COVID-19 vaccination) as required by the customer and in accordance with the Public Health Act.
• Able to work after hours to attend urgent calls on a rotational basis on call
• A Class G driver’s license

WE VALUE

• Minimum of 1+ years of experience within technical or business field
• Training / Certification on Honeywell software programming tools.
• Knowledge of Microsoft Windows Operating Systems and Microsoft Office Suite.
• Demonstrated ability to use tools and test equipment.
• Self motivated individual with good communication and interpersonal skills and the ability to recognize and sell system enhancements
• Previous technical / installation experience
• Previous customer service experience.
20 days ago