Resident Care Manager

DEPARTMENT : Resident Care (Nursing)

JOB TITLE : Care Manager

REPORTING RELATIONSHIP : Site Leader and / or Director of Care

Licensed Practical Nurse (LPN) or Registered Nurse (RN) Current practicing registration with the applicable provincial registering body.

JOB SUMMARY

For care accountabilities the reporting relationship is to the Site Leader and / or Director of Care.

The Care Manager is responsible for recruiting and leading the relevant nursing care team members in the provision of care and services for Residents. Liaises and communicates effectively with Residents’ families, physicians, and Health Authority representatives. Coordinates and supervises the nursing care team and provides guidance, direction and discipline as required to ensure the delivery of Resident-centred care based on Resident’s individualized assessed needs and care plans. The Care Manager demonstrates knowledge of leadership and gerontology best practices in accordance with the applicable provincial registering body, any provincial or local health services mandate and Park Place policies and procedures. The care manager will ensure a commitment to Resident safety and to our “culture of safety” as per Park Place strategic directions.

TYPICAL DUTIES AND RESPONSIBILITIES

• Recruits, orientates, leads, and supervises the nursing care team to ensure effective, consistent, and comprehensive Resident care planning and delivery based on Residents’ choice and Park Place policies and procedures.
• Ensures holistic, comprehensive assessments of the Residents and families are completed on Mo and ongoing (example MDS InterRAI) as the basis for individualized care planning and delivery, including evaluation of the Resident’s responses for appropriateness and effectiveness of treatments and interventions, with care plan revisions completed as required.
• Provides leadership through a respectful, collaborative approach to monitor, supervise and direct the care team in care provision. Provides new nursing care employee orientation and routing performance appraisals. Offers nursing staff monthly and mandatory education, mentoring, and monitors employee performance which may lead to discipline as required up to and including termination
• Acts as a role model by demonstrating leadership, professionalism, empathy, trust, and respect in all interpersonal relationships, and recognizes personal impact on team dynamics.
• Establishes and maintains therapeutic relationships with Residents and families, employees, volunteers, and others through effective interpersonal and interviewing techniques
• Supports nursing staff in advocating for Resident choice and autonomy in decision-making and care planning. Offers ongoing education and advocacy to the Residents and families and nursing staff.
• Ensures applicable staffing levels. Monitors nursing team collaboration and processes to ensure quality Resident-centred care and addresses issues as required.
• In collaboration with the Site Leader or Director of Care leads the Park Place Homes’ quality improvement / performance measurement initiatives and processes including follow-up with summary and action plan implementation to meet or exceed best practice and Accreditation Standards.
• Focuses on quality of care and safety assurance and improvement by taking a leadership role in Park Place site committees (e.g., Nurse Practice Council, Pharmacy and Therapeutics)
• Ensures all documentation of assessments, records of observation, care provision, and Resident responses are according to professional standards and Park Place policies and procedures.

Leads the nursing care team in :

Leads the nursing care team in focusing on safety by exhibiting :

HEALTH AND SAFETY RESPONSIBILITIES

Demonstrates leadership through Involvement in all aspects of the Health and Safety Program including :

QUALIFICATIONS

Baccalaureate of Nursing with post basic course in Gerontology or three (3) years recent related experience or an equivalent combination of education, training, and experience. Current practicing registration with the applicable provincial registering body.

SKILLS AND ABILITIES

PHYSICAL DEMAND ANALYSIS

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