Benefits Administrator

Job Description

Job Description

JOB SUMMARY :

The Benefits Administrator plays a pivotal role in the management and administration of the organization's total rewards and immigration compliance programs. This position is responsible for all aspects of employee benefits, pensions, and disability claims, while also ensuring full compliance for work permit holders and supporting permanent residency applications.

Acting as a critical liaison between HR, Payroll, and external providers, the Benefits Administrator ensures data integrity, provides expert advisory services, and contributes to strategic HR initiatives. To succeed in this detailed and fast-paced environment, the ideal candidate will be a highly analytical and proactive professional, adept at managing complex processes and leveraging data to support the organization's strategic goals.

REPORTS TO : Director of Human Resources

KEY DUTIES & RESPONSIBILITIES (includes but is not limited to) :

• Benefits, Pension & Disability Administration
• Administer the organization’s complete suite of benefit and pension plans, processing enrollments, changes, terminations, and remittances.
• Manage complex pension processes, including the collection of retroactive contributions, resolving enrollment discrepancies, and reconciling purchase of service invoices.
• Support the HR Business Partner in maintaining accurate records for all disability claims (LTD, WorkSafe BC), ensuring compliance with provider requirements.
• Partner with the Payroll department to ensure the accurate processing of all benefits deductions, pension contributions, and taxable benefits.

2. Immigration Compliance & Advisory Services

3. HR Policy, Compensation & Records Management

4. Strategic Initiatives, Reporting & Process Improvement

QUALIFICATIONS AND SKILLS :

All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

What We Offer

Competitive annual salary : $45,000 – $50,000, based on experience and qualifications.

Comprehensive extended health, dental, and vision coverage , including Employee and Family Assistance Program (EFAP) and employer-matched pension contributions.

On-the-job training and mentorship in benefits administration, HRIS systems, and immigration compliance within the community social services sector.

Career development opportunities , including support for professional growth and CPHR designation.

A collaborative and supportive HR team environment , where learning and continuous improvement are encouraged.

An inclusive workplace culture that values equity, diversity, and belonging in all we do.

At Pacific Coast , we recognize that strong HR foundations help build stronger services for the people we support. We are committed to fostering a workplace that values integrity, learning, and teamwork.

We welcome applications from Indigenous peoples, racialized individuals, persons with disabilities, members of gender and sexually diverse communities, and others with intersectional identities.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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