information clerk - customer service

BeCAN Immigration Services
Edmonton, AB, CA
$22,5 an hour
Permanent
  • Education :
  • Expérience :

Education

Secondary (high) school graduation certificate

Work setting

  • Private sector
  • Consulting firm
  • Private company, corporation or industry

Tasks

  • Answer written and oral inquiries
  • Prepare and / or deliver educational, publicity and information programs, materials and sessions
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive credit and employment applications
  • Receive payments
  • Explain procedures, risks and benefits to clients

Computer and technology knowledge

  • MS Excel
  • MS Outlook
  • MS Word
  • MS PowerPoint
  • MS Office
  • Quick Books
  • Google Drive
  • LinkedIn

Work conditions and physical capabilities

  • Work under pressure
  • Repetitive tasks

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Organized
  • Team player
  • Ability to multitask
  • Quick learner

Experience

  • 1 to less than 7 months
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 35 to 40 hours per week
  • 30+ days ago
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