front desk agent

Best Western Strathmore Inn
Strathmore, AB, CA
$15,75 an hour
Permanent
  • Education :
  • Expérience :

Education

Secondary (high) school graduation certificate

Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients / guests with special needs
  • Provide customer service

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment

Personal suitability

  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player

Experience

Will train

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 30 to 40 hours per week
  • 30+ days ago
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