The Infrastructure Compute & Storage Team is looking for an Intermediate Systems Administrator to join our team responsible for the management and support of our Hybrid Compute and Storage infrastructure hosting Linux Operating systems.
The position and team support delivery of Teranet systems and services availability, as well as multiple hosted client infrastructure systems on a 7 x 24 x 365 basis. A secondary focus on batch job scheduling and monitoring systems is required. Work will also include mid to high complexity projects and assignments, coaching and mentoring skilled, junior level staff.
The team operates from our 2 Data Centre locations, Mississauga and North York with a Hybrid remote / onsite work week, at data centre during regular business hours. Rotational after hours, on-call support required via remote access to systems from home. Overtime and off-hours work may be required to support activities and projects outside normal operations.
What You’ll Be Doing
Supporting Linux Infrastructure Compute and Storage functions
Administer and upgrade Compute Environment in Azure and Hyper-V
Support Control-M workflow and automation infrastructure
Support SolarWinds Monitoring infrastructure
Administer and troubleshoot NetApp / CVO Storage system alerts
Provide 2nd level Infrastructure support to established service level agreements
Conduct incident, change and problem management activities per ITIL and Teranet policy
Work with Development and other Infrastructure teams to support planned changes
Recommend corrective or enhancement actions for issue resolution or system optimization
Support scheduled on-call rotations
Review and seek out automation opportunities within operational procedures
Represent the team in working groups as required
Independently solve system problems with minimal supervision and minimal guidance
Ensuring infrastructure HA, performance and capacity per SLA and best practices
About You
Preferred :
University Degree, or equivalent experience in the computing field
5+ years or more of experience in IT infrastructure support role
Experience with Red Hat Enterprise Linux required (RHCE or equivalent)
Proficient Scripting skills
Experience with Azure required (AZ-104 or equivalent)
Experience with Hyper-V required
Requisite knowledge and awareness of Network Infrastructure concepts
Solid understanding of IT security best practices and vulnerability management
Dependable, reliable performance with an eye on continuous improvement opportunities
A proactive, take ownership approach to the Infrastructure environment and service levels
Ability to exercise judgment and if necessary, justify and report actions taken
Dealing with all system issues and user requests professionally and efficiently
Excellent Verbal skills and customer support to provide phone support when required
Excellent Written communications required to document procedures and report on activities
Ability to efficiently work independently or with individuals and groups in a constructive and collaborative manner
Team player who follows procedures in place to provide reactive and proactive support for ‘Mission Critical’ systems.
Nice to have :
BigFix Endpoint Management
Experience with Windows Server Operating systems (MCSA)
Strong knowledge of DevOps technologies and automation
Experience with OCP environments
Certified Kubernetes Administrator – CKA
Proficient in NFS and CIFS management
Let’s Talk Pay
We believe in being upfront about pay and helping you make informed decisions about your career. The annual pay range for this role is $83,200-$88,400 CAD , inclusive of base salary and target incentive pay. We understand that great talent comes in many forms, each with unique skills, experience, and potential. Your salary will be tailored to reflect the experience you bring and the impact you’re ready to have on this role.
At Teranet, we also know that compensation extends far beyond a pay cheque. Along with your cash compensation, we offer a comprehensive package which includes the following :
100% Employer Paid Health Benefit Plan
Employer Matching Retirement Savings Plan
Paid Vacation, Floater Days & Sick Leaves
Maternity, Parental and / or Adoption Leave Top-Up Programs
Corporate Discounts & GoodLife Group Rate Membership
Employee Assistance Program – for you and your loved ones!
Our Human Approach to Hiring
At Teranet, we use smart technology to make hiring faster and more efficient. Artificial Intelligence (AI) tools help us review applications and identify strong matches—but the real decisions? Those are made by our awesome people.
Every interaction you’ll have, and every decision we make, is led by humans. AI may support us, but it’s human connection that drives every hire.
At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs.
Come As You Are. We Like You That Way!
Intermediate Systems Administrator • Markham Data Centre