Content Implementation Specialist

Company Profile

Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!

Position Overview

LawDepot.com is currently expanding and looking to recruit a Content Implementation Specialist in Edmonton, Alberta. As a part of our UX Optimization team, you will play a hands‑on role in implementing interactive web products used by more than 25 million people annually. From shaping questionnaire content to publishing updates through our Content Management System (CMS) tools, you will ensure our products are engaging, high quality, and easy to use. This is a full‑time permanent position, working 37.5 hours per week with opportunities in office or hybrid.

Primary Responsibilities

• Build and refine interactive questionnaires and document templates that guide customers in creating customised legal documents
• Use multiple low‑code or no‑code CMS platforms to publish, update, and optimise product features
• Leverage internal tools to implement site content and design elements, ensuring high‑quality execution
• Support colleagues by assisting with product launches, publishing updates, and setting up or taking down experiments
• Analyse product performance to improve usability and conversion
• Research, create, and promote best practices for building and enhancing web products
• Execute project plans, track deliverables, and coordinate scope changes with project owners
• Collaborate with our Legal, Research, Design, Development, and QA departments to deliver products that are both user‑friendly and legally sound
• Conduct peer reviews to maintain quality and consistency across products
• Improve CMS platforms and work with the Development team to bring enhancements to life

Knowledge and Skill Requirements

Why You Should Join the LawDepot Team

How to Apply

Apply for this job here or submit your application through our Careers page at https : / / www.lawdepot.ca / career.

We thank all applicants; however, only those selected for an interview will be contacted.

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