DOC Ward Clerk-Full Time-Southwood Lakes

Job Description

Reporting to the Director of Care (DOC) the Ward Clerk is responsible for a variety of
clerical/administrative functions supporting the Director Of Care and the home.

Key Responsibilities:
To respond to incoming telephone lines and take and relay messages as required;
To greet visitors and directs them as appropriate;
To assist with resident information on lab requisitions;
To maintain or assist in maintenance of resident records /files;
To perform filing assignments for the DOC;
To assist with labeling of residents belongings;
To prepare and post the nursing schedule under the direction of DOC;
To update and maintain the schedule daily including calling staff;
To input changes to the staff schedules daily and present to DOC for approval;
To carry out various clerical duties and prepare reports or manuals as required ;
To book ambulances and other transportation at the request of Registered staff;
To ensure resident satisfaction and continuous quality improvement initiatives are
promoted;
To be knowledgeable of the Resident Bill of Rights/Governing Principles and endeavor to
promote it;
To work in a position of trust with vulnerable adults (residents);
To uphold and promote the organizations values and philosophy relating particularly to
ethics morality and integrity as set out in Extendicares Code of Conduct;
To complete all other tasks as assigned.

Qualifications:
Scheduling Experience
Basic clerical/administrative skills
Pleasant telephone manner with strong customer service skills
Excellent organizational and communication skills
Ability to deal with tight timelines
Experience with Microsoft office suite of applications
Must provide a complete and current (within six months) Vulnerable Sector Check
(including a Criminal Background Check) or be willing to obtain one

What Extendicare has to offer:
At Extendicare we believe that working as a team creates an environment that allows us to
reach our potential. We value each employee encourage equal opportunity for growth and
recognize achievement. As a valued member of our team you can expect:
Continuous mentorship support for life-long learning and growth opportunities
Opportunities for advancement and career growth within the organization
A rewarding and meaningful work experience where you can enrich your life and the
lives of others through your work.
Employee Family Assistance Program.
Robust benefits package.

Extendicare is a leading provider of care and services for seniors throughout Canada.
Through our network of over 115 operated senior care and living centers as well as our
home health care operations we are committed to delivering care throughout the health
care continuum to meet the needs of a growing seniors population in Canada. Our qualified
and highly trained workforce of 23700 individuals are united by a dedication to quality care
and by our vision of being the best provider of senior care and services in Canada.

Time Type:

At Extendicarewevespent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare you become part of a compassionate mission-driven team committed to creating a safe supportive and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills experience education and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer acomprehensive suite of benefitsdesigned to support your health financial well-being and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We mayuse artificial intelligence (AI) toolsto support certain stages of the recruitment process such as reviewing applications analyzing resumes or assessing candidate responses. These tools assist our recruitment team butdo notreplace human judgment every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. Ifyou wouldlike more information about how your data is processed please contact us.

Extendicare is committed to fostering an accessible inclusive and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.