Ecommerce Manager

E-commerce Manager

We are a home decor brand who is seeking an experienced and results-driven E-commerce Manager to join our team and lead the growth of our online store. This role requires a highly organized, autonomous, and analytical individual with a strategic mindset, capable of optimizing online sales, enhancing customer experience, and overseeing all e-commerce operations with precision and efficiency.

Key Responsibilities :

• E-commerce Store Management : Oversee product listings, inventory control, pricing strategies, and user experience optimization to drive sales performance.
• Marketplace Development : Manage product integration on Amazon, Shopify, Wayfair and other platforms, track performance metrics, and implement corrective actions to maximize visibility and conversions.
• Digital Marketing Strategy : Develop and execute email marketing campaigns, promotional strategies, and customer retention initiatives.
• SEO & Web Content Optimization : Write, update, and refine website content to improve search rankings and conversion rates.
• Visual & Written Content Creation : Design marketing materials, manage product visuals, and execute communication campaigns using tools such as Canva or Photoshop.
• Customer Service & Returns Management : Oversee customer interactions on Amazon and other platforms, ensuring a seamless and positive shopping experience.
• Performance Tracking & Reporting : Analyze sales data, monitor key e-commerce KPIs, and propose optimization strategies.
• Social Media Management (a plus) : Develop and execute content strategies to enhance online brand presence and community engagement.
• Logistics & Inventory Coordination : Supervise warehouse operations, streamline order fulfillment processes, and optimize stock management.

Ideal Candidate Profile :