Computer Service Technician

Job Description

Job Description

Job Summary :

CDC Computers, a premier technology retailer and service provider in Winnipeg, is seeking an experienced Computer Service Technician to join our team. The ideal candidate will be proficient with Windows, Mac, and Linux operating systems and skilled in laptop hardware repairs, including screen, DC jack, and port replacements. This role demands technical expertise, a high standard of customer service, and the ability to clearly communicate repair details and options to customers.

Key Responsibilities :

• Diagnose, troubleshoot, and repair issues across Windows, Mac, and Linux systems.
• Execute hardware repairs and replacements, including laptop screens, DC jacks, and various ports (USB, HDMI, etc.).
• Perform comprehensive system inspections to identify issues and provide preventive maintenance.
• Assist customers by explaining technical problems and available solutions in clear, accessible language.
• Maintain accurate records of service repairs and communicate job progress with customers and team members.
• Stay current with industry trends, hardware advancements, and software updates.
• Comply with CDC Computers’ quality and safety standards in all repair tasks.

Requirements :

Benefits :