Funeral Director Apprentice - Union

Funeral Director Apprentice - Union page is loaded## Funeral Director Apprentice - Unionlocations : ON - Hamiltontime type : Full timeposted on : Posted Yesterdayjob requisition id : Req.157185Our associates celebrate lives. We celebrate our associates.Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Learns how a Funeral Director implements choices made by the families / legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.

• JOB RESPONSIBILITIES
• Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
• Learns to negotiate and create acceptable funeral contracts
• Handles contracts, legal documents, and collection of monies or insurance in accordance with company policies.
• Ensures client families are informed of special recognition / services available for veterans and ensures the delivery of selected recognition / services.
• Confirms authorization to proceed with the service arrangements
• Verifies identification of the deceased and authorization for embalming
• Learns how to arrange for the interment or cremation of human remains\
• Adheres to all company and regulatory requirements
• Cares for the deceased in a respectful manner while performing a variety of tasks which may include : + Removals and transfers + Lifting of deceased human remains + Dressing and casketing + Coordinating and assisting with funeral service and visitation + Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families + Setting of chairs and the removal, proper care and storage of these items + Removals and transfers
• Assists with funeral services by : + Coordinating the parking of cars + Ushering + Driving funeral vehicles + Assisting at chapel and church services + Assisting at the cemetery + Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families + Setting up chairs and the removing, properly caring for and storing of these items + Participating at special functions
• Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of : + Documentation + Stationery + Information on insurance, health benefits and pension, + Pre-arrangements for next of kin
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry
• Assists with general office duties such as preparing reports as needed
• Assists with the maintenance of vehicles, the facility and property
• Receives caskets and other funeral home supplies as well as place into inventory
• Ensures refreshments are available (where allowed by law)
• Performs other duties as assigned
• MINIMUM Requirements
• Education
• High School diploma or general equivalency degree (or diploma)
• Completion of or currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science.
• Experience
• Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery
• Certification / Licenses
• Must meet all licensing requirement in Ontario
• Valid driver’s license
• Knowledge, Skills and Abilities
• Knowledge of computers and some software including MS Office products required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities
• Work CONDITIONS
• ## ## Work Environment
• Work indoors and outdoors during all seasons and weather conditions
• Limited amount of local and / or multiple location traveling required
• Professional Dress is required when in contact with families.## ## Work Postures
• Frequent, continuous periods of time standing, up 6 hours per day
• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently## ## Physical Demands
• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage## ## Work Hours
• Working beyond “standard” hours as the need arises
• Travel up to 25%Postal Code : L9A 1T2Category (Portal Searching) : OperationsJob Location : CA-ON - Hamilton

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