Business Process Analyst

POSITION : Business Process Analyst -2-Year Contract (2 Positions Available)

REPORTS TO : Manager Business Analysis

DEPARTMENT : Business Analysis Office

LOCATION : North Bay

REFERENCE :

SALARY : $81900 - $96356

WHO WE ARE :

Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1100 skilled professionals we work together to enhance transportation services and ensure that they are sustainable for future generations. We offer a dynamic workplace culture along with a competitive salary excellent benefit package a defined benefit pension plan paid vacation paid personal leave days and discounted transportation on our bus and passenger rail services.

ACCOUNTABILITY STATEMENT :

The Business Process Analyst designs and optimizes business financial and operational processes critical to organizational success. Working closely with stakeholders this role identifies issues explores improvement opportunities and develops practical process-driven solutions. Responsibilities include capturing business needs analyzing current workflows and ensuring proposed changes aligning with strategic goals and daily operations. Acting as a liaison between business users project teams and change management the analyst translates ideas into clear requirements and supports successful implementation.

MAJOR DUTIES / RESPONSIBILITIES :

• Chart and analyze current business processes and workflows to define activities identify areas for improvement and support continuous service enhancement.
• Meet with decision makers system owners and end users to gather business financial and operational requirements and set system goals.
• Prepare requirements designs specifications business processes and recommendations defining solution scope and potential value based on business objectives (e.g. targets KPIs) capability gaps risks customer value proposition and financial returns.
• Develop and standardize new or improved processes based on analysis findings and communicate changes and enhancements to stakeholders.
• Apply best practice frameworks (BABOK Lean Six Sigma Agile) to promote continuous improvement.
• Coordinate and execute testing activities including end-user reviews and provide post-implementation support for new or modified processes and services.
• Make recommendations based on overall value delivery including cost-benefit and ROI analyses.
• Communicate project value and approach and plan and monitor business analysis activities.
• Conduct research on software and hardware products to support recommendations and purchasing efforts (RFPs) including vendor assessments.
• Perform data mining and requirements analysis process modeling and prioritization to inform solution design.
• Create budgets and change strategies aligned with company objectives while managing stakeholder relationships and collaboration.
• Manage and prioritize requirements by analyzing modeling and documenting information and data.

REQUIREMENTS :

BACKGROUND INVESTIGATION : The successful candidate will need to pass the following clearances : criminal record check employment references and education verification.

CLOSING DATE : January 19 no later than 11 : 59 p.m. We thank all applicants for their interest; however only those selected for an interview will be contacted. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document) stating reference name and number. Visit our career website to apply : Ontario Northland we are committed to employment equity. We value the unique skills and experiences each person brings to Ontario Northland and invite all interested individuals to apply and encourage applications from Indigenous peoples racialized persons women persons with disabilities and persons who identify as 2SLGBTQIA.

Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation please contact Human Resources.

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Required Experience :

Senior IC

Key Skills

Six Sigma,Continuous Improvement,Lean,Lean Six Sigma,Process Improvement,Business Analysis,Visio,Business Process Modeling,Process Mapping,Business requirements,Process Management,Sharepoint

Employment Type : Temp

Experience : years

Vacancy : 1

Monthly Salary Salary : 81900 - 96356