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Technical Supervisor (IT / Photocopiers)

Technical Supervisor (IT / Photocopiers)

TechaidSt-Jean-Sur-Richelieu
30+ days ago
Salary
CA$60,000.00–CA$65,000.00 yearly
Job description

Our client, a well established provider of business services, is looking for a Technical Supervisor to expand their team.

  • Support technicians in case of problems during installation;
  • Manage warehouse, shipping and procurement employees;
  • Work closely with administration for ordering, installation and delivery of customer equipment;
  • With the assistance of the Service Manager, allocate resources for machine assembly;
  • Verify the accuracy of the preparation and delivery of equipment;
  • Manage delivery schedules, collect signed delivery sheets and enter information into system;
  • Oversee supply orders to limit inventory at the customer's premises;
  • Ensure warranty claims are handled correctly;
  • Monthly parts and materials inventory;
  • Respond quickly by phone to all client contacts.

Requirements :

  • Diploma in IT or technology-related field;
  • 3 years of supervisory or management experience in a technical field;
  • 5 years of experience as an IT Technician;
  • Customer service skills;
  • Excellent verbal and written communication skills;
  • French, functional English.