Fraud Prevention Analyst - 6-Month Term

What we offer :

Work-life flexibility

Hybrid work environment

Variable annual incentive plan

Generous annual vacation allotment

Top-notch flexible benefits plan including family building and gender affirmation

Retirement Plan, matched contributions at 6%

Access to a learning platform and educational assistance support

Access to a virtual wellness platform

Career development opportunities

Wellness Flex Fund to support personal interest and activities

Day off to volunteer in your community and other paid time off options

Corporate discounts

• subject to employment agreement

Job Summary :

As a Fraud Prevention Analyst,you'llcoordinate analysis of debit card and online banking fraud data to respond effectively to new situations and trends.You'llmanage data from various sources including Interac alerts and Suspicious Activity Reports, andfacilitateinformation sharing between Central 1, Interac, and member credit unions toidentifyand prevent fraudulent activity.

Schedule Example : (actual schedule may be different depending on business operations)

Sunday 6 : 20AM - 6 : 30PM

Monday 6 : 20AM - 6 : 30PM

Tuesday 6 : 20AM - 6 : 30PM

Whatyou'llbe doing :

Perform analysis of transaction data from the PRM Fraud Detection System

Responsible foridentifyingnew ‘skim’ locations through Central 1 CPP Analytics Application with fraud data reported by credit unions and / or the PRM Fraud Detection System

Send out PRM Fraud Alerts (FA)’s to credit unions and follow-up with the response to update PRM

Provide assistance tothe FAS group as to when to send PRM Fraud Alerts (FA)’s to credit unions

Monitor fraud transaction trends and recommend modifications to the rules in PRM that would result in reduced loss prevention

Issue Common Point of Purchase Alerts to credit unions throughout the country to adviseofsuspected or confirmed skimming incidents as reported by the Interac Association.

Complete analysis of transaction data related to Common Point of Purchase Alerts (CPPs) and send Suspicious Activity Alerts (SAAs) to credit unions. Follow up with credit unionsforresponse to alerts to ensure compliance with Interac requirements. Provide ongoing updates to active SAA investigations

Issue Interac e-Transfer alerts and communicate to credit unions, Interac

Issue Interac Online Payment alerts and communicate to credit unions and Interac

Provide assistance tothe credit union staff to ensure the most expedient methods of reporting suspected or confirmed skimming activities is followed

Expert knowledge of PRM, the CPP system and Interac regulations

Maintain database of authorized users and user passwords for the CPP system

Maintain database of skimming information and update records asrequired. Review data to analyze fraudulent activity and todetermineif Member Cards have been used at a suspected skimming location

Respond to credit unions’ requests forassistancein resolving outstanding ‘orphan’ cards where a credit union has reported fraudulent activity and no common point of purchase has beendetermined

Provide information to the law enforcement department and financial institutions regardingsuspected and confirmed skimming locations

Maintain reports of fraud alert volumes and locations to analyze trends anddeterminefuture requirements

Research,reviseandmaintaineducational materials for credit unionsregardingthe FAS system

Provide technical support to the FAS group (on-call 24 hours / 7 days a week)

Act as the technical backup when the FAS, Manager Operations is not available

​Whatyou'llhave :

Bilingual (French / English) considered a strong asset, while not required

2+ years post-secondary education in a related field

2+ years’ experience in accounting, finance, auditing, criminology, loss prevention, law, or fraud investigation, with some exposure to fraud prevention

Exceptional command of French and English language, and proven customer service skills arerequired.

Experience with processor operations, card association rules and technology associated with payment systems is an asset

Proficiencyin computer skills and automated office systems is essential.

Strong analytical and problem-solving skills arerequired

Able to work independently as well as part of a team

High levelof confidentiality is essential in this role

Strong attention to detail and high degree of accuracy

Able to multi-task and handle several conflicting priorities simultaneously

Salary : $50,000 - $58,000

The salaryrepresents the job rate determined for the successful candidate who is fully competent in the role. The actual salary will vary depending on market conditions and relevant job-related factors such as knowledge, skills, qualifications, experience, and education / training.

#LI-Hybrid

Central 1 does not use Artificial Intelligence (AI) technology to screen, assess, or select applicants during our recruitment process. This job posting is for an existing, specific vacancy within our organization. All applications will be considered exclusively for the position described in this posting.

Central 1 is an equal opportunity employer and committed to building an inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We welcome all applicants to join our diverse workforce and we will provide an accessible candidate experience including, but not limited to accommodations to interview sites and alternate formats upon request to our Recruitment team.