Sales Associate

Job Description

This role is for a Sales Associate at the CosmoProf Store located in Brandon, Manitoba, Canada. The position is an entry‑level, part‑time role within the Sales and Business Development function in the Retail industry.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection and Privacy policies.
• Engage with and sell to all customers by offering tailored products and services.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de‑escalate and assist in complex customer situations to ensure concerns are addressed effectively or refer to a manager/supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front‑facing products and ensuring demo units are clean and functional.

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Benefits

• Associate Discount
• Flexible Benefit Plans
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs

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