The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way.
We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible.
Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns.
We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever.
No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell
As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will partner with the Shop Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.
More about the role
- Lead & work as part of a successful, engaged team to best meet the needs of our customers
- Help to shape a customer focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
- Problem solves effectively & proactively as much as possible using available resources
- Communicate effectively & act as a flexible & responsible role model to your team
- Ensure development of customer loyalty to further build The Body Shop brand
- Work with the Shop Manager to meet sales & performance targets
- Work with the Shop Manager to manage stock; monitor & manage change
- Use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance
- Identify & attract high potential candidates & develop current team members to succeed in their goals
- Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
What we look for
- Experience in a customer facing role, people leadership & team development
- Ability to meet sales & performance targets with outstanding planning & organizing skills
- Ability to work collaboratively within a feedback culture
- Outstanding problem solving & communication skills
- Experience using data (KPI’s) to make sound business decisions preferred
- Comfortable with Microsoft Office Suite
- Work flexible hours, including holidays, nights, and weekends to meet the needs of the business
- Flexibility to work across Sunday to Saturday is required
What we offer
- Benefits start within your first month
- Comprehensive onboarding in your new position
- Training hours for you & your team as needed
- A 50% discount on regular product & 30% on Gifts
- Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
- Paid volunteer days - so you can spend time with the causes that matter to you
- Ability to make connections with Community Partners to drive local activism
UN) Uniform- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
- Ability to offer a real living wage to your Customer Consultants
- Opportunities to grow within the Brand
- Encouragement & support to be exactly who you are employees may join any / all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network
Talent Drivers
Collaborative Skills
Commerciality
Leadership
Personal Conduct
Purpose
We believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all.
The Body Shop Limited is an equal opportunity employer. Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview.
Asst Mgr (CAN)- Square One
Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Identify & attract high potential candidates & develop current team members to succeed in th...
Receptionist / Office Coordinator
Receptionist / Office Coordinator. ...
Head Cashier(Permanent) - available any time
We are currently hiring part time positions.Replenish stock inventory when needed from storage.Maintain a safe and healthy work environment by following company standard operating procedures.Provide friendly and knowledgeable customer service.Excellent customer service skills.Able to work well under...
Bilingual Inside Sales Representative
You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales. Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. At least 1 - 3 years' of sales experience. ...
Technical Sales Associate
Effective communication and sales skills are essential for a business development associate. Implement strategies for further development of sales with existing and potential clients. Act as liaison with customer and internal team to ensure a smooth transition from sales to project execution. Experi...
Senior Float Cook - Greater Toronto Area
At Sunrise, our Cook is responsible for the preparation and serving of meals, sanitation of food service areas, accurate record keeping, receiving, rotating and inventory of products and regulatory compliance. ...
Engineering Manager, Ubuntu Server - Ubuntu Pro
Ubuntu Server is the world's most popular Linux - on cloud and bare metal. Oversee the quality of the Ubuntu Server image family. Plan and deliver Ubuntu Server features. ...
Assistant Store Manager - Toronto, ON - Yorkdale Holt Renfrew
Assume the role of Store Manager in the absence of the Store Manager. Assistant Store Manager - Toronto, ON - Yorkdale Holt Renfrew. Assistant Store Manager - Toronto, ON - Yorkdale Holt Renfrew. As a Fendi Assistant Store Manager, you will provide support in the overall management of the team, merc...
Assistant Store Manager, Cataraqui Centre
As an Assistant Store Manager, you will report to the Store Manager and support in creating a team environment, which fosters inclusivity and positive connections. Maintain an effective and open line of communication with Store Manager and District Manager. You will strive to achieve store success b...
Assistant Store Manager
Each of our retail locations has unique needs to best serve both its clients and staff, and we empower our managers to manage multiple aspects of their businesses as if it were their own. This position will be for our Kent Store located at 37 Confederation Drive, Corner Brook NL. An opportunity to b...